求助“无法识别固件版本，请更新硬盘数据库”

[ddw0822]

型号：DS923+
系统：DSM 7.2.1-69057 Update 5
问题描述：存储管理 → HDD/SSD → 固件版本显示：“无法识别固件版本，请更新硬盘数据库”
顺便请教一下，syno_hdd_vendor_ids.txt这个文件怎么修改呢？

[ddw0822]

补充执行日志：
HDD/SSD models found: 1
HUH721212ALE600,LEBDT6B0

M.2 drive models found: 1
Lexar SSD ARES 2TB,11296

No M.2 PCIe cards found

No Expansion Units found

Added HUH721212ALE600 to ds923+_host_v7.db
Edited unverified drives in ds923+_host_v7.db
Added Lexar SSD ARES 2TB to ds923+_host_v7.db

Support disk compatibility already disabled.

Disabled support memory compatibility.

Max memory is set to 32 GB.

NVMe support already enabled.

M.2 volume support already enabled.

Drive db auto updates already enabled.

DSM successfully checked disk compatibility.

You may need to reboot the Synology to see the changes.

[007revad]

You only need to edit the syno_hdd_vendor_ids.txt file if the script warns you about a missing vendor id. If that happens the warning will show you the vendor id like:

WARNING No vendor found for vid 0x05dc
You can add 0x05dc and your drive's vendor to syno_hdd_vendor_ids.txt

What does the following commands return?

nvme id-ctrl /dev/nvme0 | grep -E ^vid
nvme id-ctrl /dev/nvme0 | grep -E ^mn
nvme id-ctrl /dev/nvme0 | grep -E '^fr '
grep -i lexar /usr/syno/etc.defaults/pci_vendor_ids.conf

[ddw0822]

按照您的方法执行了 ./syno_hdd_db.sh -n，并重新启动了系统 reboot，问题依旧存在。

[007revad]

What does this command return?

jq -r --arg drive_model 'Lexar SSD ARES 2TB' '.disk_compatbility_info["Lexar SSD ARES 2TB"]' /var/lib/disk-compatibility/ds923+_host_v7.db

[ddw0822]

结果如下：

[007revad]

Everything is okay there.

Can you run these commands:

sudo sed -i "/drive_db_test_url=*/d" "/etc.defaults/synoinfo.conf"
sudo sed -i "/drive_db_test_url=*/d" /etc/synoinfo.conf

Then open storage manager and:

1. Click on HDD/SSD.
2. Click on the Settings button.
3. Click on Advanced.
4. Under "Drive Database" click on the Update Now button.
5. Wait for it to finish updating.
6. Execute ./syno_hdd_db.sh -n
7. Reboot.

[007revad]

You could also try:

sudo synosetkeyvalue /usr/syno/etc.defaults/pci_vendor_ids.conf 0x1d97 Lexar
sudo synosetkeyvalue /usr/syno/etc/pci_vendor_ids.conf 0x1d97 Lexar

Then close and open storage manager.