diff --git a/docs/guides/collect-har-file.md b/docs/guides/collect-har-file.md index a9812d9cbb3..a5d5e7b9139 100644 --- a/docs/guides/collect-har-file.md +++ b/docs/guides/collect-har-file.md @@ -11,26 +11,26 @@ To create a HAR file in Chrome: 1. Go to the URL where the issue occurs. Do not reproduce the issue yet. -2. Open ***Developer Tools***: +2. Open **Developer Tools**: -- From menu: ***Menu → More Tools → Developer Tools***. -- Keyboard: ***Ctrl+Shift+C***, or ***Ctrl+Alt+I***, or ***⌥+⌘+I for Mac***. +- From menu: **Menu → More Tools → Developer Tools**. +- Keyboard: **Ctrl+Shift+C**, or **Ctrl+Alt+I**, or **⌥+⌘+I for Mac**. -3. Click on the ***Network tab***. +3. Click on the **Network tab**. 4. Locate the round button at the top left of the Network tab and confirm it is in red recording mode. If it's grey, click to turn red to start recording. -5. Use the ***clear*** button (the circle button with a line through it next to the record button) to clear all previous activity. +5. Use the **Clear** button (the circle button with a line through it next to the record button) to clear all previous activity. -6. Select the ***Preserve log*** check box on the Network tab. +6. Select the **Preserve log** check box on the Network tab. -7. Check the ***Disable cache*** check box. +7. Check the **Disable cache** check box. ![Chrome](https://cdn.adtidy.org/content/Kb/ad_blocker/guides/chrome.png) 8. Reproduce the steps that create the issue. -9. Save session as a .har file by right-clicking the grid and selecting ***Save as HAR with content***. +9. Save session as a .har file by right-clicking the grid and selecting **Save as HAR with content**. 10. Forward to AdGuard support (support@adguard.com) with detailed explanation of issue. Supporting screenshots can be helpful, as well. @@ -38,26 +38,26 @@ To create a HAR file in Chrome: 1. Go to the URL where the issue occurs. Do not reproduce the issue yet. -2. Open ***Developer Tools***: +2. Open **Developer Tools**: -- From menu: ***Menu → More Tools → Developer Tools***. -- Keyboard: ***Ctrl+Shift+C***, or ***Ctrl+Alt+I***, or ***⌥+⌘+I for Mac***. +- From menu: **Menu → More Tools → Developer Tools**. +- Keyboard: **Ctrl+Shift+C**, or **Ctrl+Alt+I**, or **⌥+⌘+I for Mac**. -3. Click on the ***Network tab***. +3. Click on the **Network tab**. 4. Locate the round button at the top left of the Network tab and confirm it is in red recording mode. If it's grey, click to turn red to start recording. -5. Use the ***clear*** button (the circle button with a line through it next to the record button) to clear all previous activity. +5. Use the **Clear** button (the circle button with a line through it next to the record button) to clear all previous activity. -6. Select the ***Preserve log*** check box on the Network tab. +6. Select the **Preserve log** check box on the Network tab. -7. Check the ***Disable cache*** check box. +7. Check the **Disable cache** check box. ![edge](https://cdn.adtidy.org/content/Kb/ad_blocker/guides/edge.png) 8. Reproduce the steps that create the issue. -9. Save session as a .har file by right-clicking the grid and selecting ***Save as HAR with content***. +9. Save session as a .har file by right-clicking the grid and selecting **Save as HAR with content**. 10. Forward to AdGuard support (support@adguard.com) with detailed explanation of issue. Supporting screenshots can be helpful, as well. @@ -67,24 +67,24 @@ To create a HAR file in Firefox: 1. Go to the URL where the issue occurs. Do not reproduce the issue yet. -2. Open Developer Tools in ***Network*** mode: -- From menu: ***Menu→Web Developer→Network***. -- Keyboard: ***Ctrl+Shift+C***, or **⌥+⌘+E (Mac)**. +2. Open Developer Tools in **Network** mode: +- From menu: **Menu → Web Developer → Network**. +- Keyboard: **Ctrl+Shift+C**, or **⌥+⌘+E (Mac)**. -3. Note the ***play/pause*** button at the top left of the Network tab. +3. Note the **Play/Pause** button at the top left of the Network tab. - Button should be in play mode. -4. If any information is currently displayed in the grid, clear by clicking the ***delete trash can*** button next to the play/pause button. +4. If any information is currently displayed in the grid, clear by clicking the **Delete trash can** button next to the play/pause button. -5. Select the ***Persist Logs*** check box on the Network tab. +5. Select the **Persist Logs** check box on the Network tab. -6. Check the ***Disable cache*** check box. +6. Check the **Disable cache** check box. ![firefox](https://cdn.adtidy.org/content/Kb/ad_blocker/guides/firefox.png) 7. Reproduce the steps that create the issue. -8. Save session as a .har file by right-clicking the grid and selecting ***Save all as HAR***. +8. Save session as a .har file by right-clicking the grid and selecting **Save all as HAR**. 9. Forward to AdGuard support (support@adguard.com) with detailed explanation of issue. Supporting screenshots can be helpful, as well. @@ -94,21 +94,21 @@ To create a HAR file in Internet Explorer 11: 1. Go to the URL where the issue occurs. Do not reproduce the issue yet. -2. Open Developer Tools in ***Network*** mode: -- From Tools cog wheel menu: ***Developer Tools*** → ***Network tab***. -- Keyboard: ***F12→Network*** tab. +2. Open Developer Tools in **Network** mode: +- From Tools cog wheel menu: **Developer Tools** → **Network tab**. +- Keyboard: **F12 → Network** tab. -3. Note the start profiling session ***Play*** button and stop profiling ***Stop*** button at top left of Network tab. -- Play button will be gray when recording and Stop button will be red. Put in ***Play*** mode. +3. Note the start profiling session **Play** button and stop profiling **Stop** button at top left of Network tab. +- Play button will be gray when recording and Stop button will be red. Put in **Play** mode. -4. Clear any session info appearing in the lower grid using the ***Clear session*** button on Network tab. Hover over icons to see names. -- ***Clear session*** button is a three line icon with an x on it. +4. Clear any session info appearing in the lower grid using the **Clear session** button on Network tab. Hover over icons to see names. +- **Clear session** button is a three line icon with an x on it. -5. Check the ***Disable cache*** check box. +5. Check the **Disable cache** check box. 6. Reproduce the steps that create the issue. -7. Save session as a .har file by clicking on the ***Save disk*** button (Export as HAR) on Network tab. +7. Save session as a .har file by clicking on the **Save disk** button (Export as HAR) on Network tab. 8. Forward to AdGuard support (support@adguard.com) with detailed explanation of issue. Supporting screenshots can be helpful, as well. @@ -116,30 +116,28 @@ To create a HAR file in Internet Explorer 11: To create a HAR file in Safari: -1. Check the Safari menu bar at the top of the screen for a ***Develop*** menu. -- If not visible, turn it on by going to ***Safari→Settings→Advanced***. -- Check the checkbox at the bottom next to ***Show Develop menu in menu bar***. +1. Check the Safari menu bar at the top of the screen for a **Develop** menu. +- If not visible, turn it on by going to **Safari → Settings → Advanced**. +- Check the checkbox at the bottom next to **Show Develop menu in menu bar**. 2. Go to the URL where the issue occurs. Do not reproduce the issue yet. -3. Open ***Network*** tab in Web Inspector: -- From menu: ***Develop→Show Web Inspector→Network***. -- Keyboard: ***⌥+⌘+I→Network*** +3. Open **Network** tab in Web Inspector: +- From menu: **Develop → Show Web Inspector → Network**. +- Keyboard: **⌥+⌘+I→Network** -4. Check ***Preserve Log*** checkbox on left side of the Network tabs, within the ***Other filter options...*** menu. +4. Check **Preserve Log** checkbox on left side of the Network tabs, within the **Other filter options...** menu. -![safari](https://github.com/AdguardTeam/KnowledgeBase/assets/95468948/6363e881-98f8-4fb7-9c6a-2eb93ce25a5e) +![safari](https://cdn.adtidy.org/content/kb/ad_blocker/safari/preserve-log.png) +5. Clear current Network items by clicking the **Delete Trash** icon at the far right of Network tabs. +- Keyboard: **⌘+K** -5. Clear current Network items by clicking the ***delete Trash*** icon at the far right of Network tabs. -- Keyboard: ***⌘+K*** - -6. Check the ***Disable caches*** check box. +6. Check the **Disable caches** check box. 7. Reproduce the steps that create the issue. -8. Save session as a .har file by clicking the ***Export*** icon next to the ***Delete Trash*** icon. -9. ``` +8. Save session as a .har file by clicking the **Export** icon next to the **Delete Trash** icon. 9. Forward to AdGuard support (support@adguard.com) with detailed explanation of issue. Supporting screenshots can be helpful, too. @@ -147,11 +145,11 @@ To create a HAR file in Safari: To create HAR files, follow these steps: -1. Open AdGuard and go to ***Settings***. +1. Open AdGuard and go to **Settings**. -2. Choose ***Advanced*** in the menu. +2. Choose **Advanced** in the menu. -3. Choose ***Low Level Settings*** +3. Choose **Low Level Settings** 4. Activate `pref.har.capture` (you will have to restart the protection). @@ -159,16 +157,16 @@ To create HAR files, follow these steps: 6. Now turn `pref.har.capture` off again. -7. Go back and tap ***Export logs and system info*** → ***Save***. +7. Go back and tap **Export logs and system info** → **Save**. ## Windows {#windows} -1. Open ***Settings*** → ***General settings*** → ***Advanced settings** and scroll down. +1. Open **Settings*** → **General settings** → **Advanced settings** and scroll down. -2. Check the ***Enable HAR writing*** box. +2. Check the **Enable HAR writing** box. 3. Reproduce the problem. -4. Go to ***General settings*** → Click on ***Export logs*** → ***Save***. +4. Go to **General settings** → Click **Export logs** → **Save**. 5. Disable HAR writing by unchecking the corresponding box.