Prevent order creation error in case the back redirect to the store takes place in another browser

[dpuhach]

If a customer is redirected back to the store after successful payment (e.g. by IDEAL), but in a different browser, the order won't be created and PrestaShop log will contain the following error: “...Log level: ERROR | Message: Adyen failed to create order from Cart with ID: ...”. Reason: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'secure_key' cannot be null”.

This issue can be solved in the following way:

[adyen-integrations-support]

Hi,

Thank you for reaching out to us. We have received your ticket and will review it promptly. Our team will analyze the details and get back to you with further updates as soon as possible.

If you have any additional information or questions in the meantime, please feel free to share them.

Thank you for your patience and understanding.

Best regards

[adyen-integrations-support]

Hello,

We have reproduced the issue and our team is actively investigating it. We appreciate your patience and will provide updates as soon as we have more information to share.

Kind Regards.