Bug: Creating an account does not send the account verification email automatically

[arunsathiya]

Quick summary

Creating an account does not send the account verification email automatically. Currently, it needs to be manually initiated from https://wordpress.com/me

Steps to reproduce

• Start at https://wordpress.com/start
• Sign up with an email address, create a site, complete site setup
• At this point, you'd reach the dashboard but there's no indicator of account verification email being sent unless manually initiated from https://wordpress.com/me

What you expected to happen

Account verification email is automatically sent out, without having to request manually.

What actually happened

Account verification email needs to requested manually at https://wordpress.com/me

Impact

All

Available workarounds?

No but the platform is still usable

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

[github-actions]

OpenAI suggested the following labels for this issue:

• [Feature Group] Signup & Site Onboarding: The issue relates directly to the account creation process and the onboarding of new users.
• [Feature] Authentication: The problem involves the authentication process as it pertains to account verification emails.
• [Feature] Emails & Domains: This feature is relevant since the issue deals with the sending of verification emails during account creation.

[rcrdortiz]

Just went through the steps you mentioned on an incognito window. I'm getting the account activation email without needing to do anything else. Can you double-check if there's something on your side?

Updated the priority to Normal until we can get a clear picture of how this is affecting users.

[arunsathiya]

Ugh, sorry about the trouble here, you are right. The activation email was misclassified in a hidden folder in my email account, due to an email filter. I was looking only at inbox and spam box earlier.

Everything is working as expected!