openai.AuthenticationError: Error code: 401 - {'statusCode': 401, 'message': 'Unauthorized. Access token is missing, invalid, audience is incorrect (https://cognitiveservices.azure.com), or have expired.'}

[mdvohra]

File "/usr/local/lib/python3.11/site-packages/quart/app.py", line 1439, in full_dispatch_request
result = await self.dispatch_request(request_context)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/quart/app.py", line 1535, in dispatch_request
return await self.ensure_async(handler)(**request_.view_args) # type: ignore
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/decorators.py", line 56, in auth_handler
return await route_fn(auth_claims, *args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/app.py", line 374, in upload
await ingester.add_file(File(content=file_io, acls={"oids": [user_oid]}, url=file_client.url))
File "/app/prepdocslib/filestrategy.py", line 127, in add_file
await self.search_manager.update_content(sections, url=file.url)
File "/app/prepdocslib/searchmanager.py", line 288, in update_content
embeddings = await self.embeddings.create_embeddings(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/prepdocslib/embeddings.py", line 149, in create_embeddings
return await self.create_embedding_batch(texts, dimensions_args)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/prepdocslib/embeddings.py", line 105, in create_embedding_batch
async for attempt in AsyncRetrying(
File "/usr/local/lib/python3.11/site-packages/tenacity/asyncio/init.py", line 166, in anext
do = await self.iter(retry_state=self._retry_state)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/tenacity/asyncio/init.py", line 153, in iter
result = await action(retry_state)
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/tenacity/_utils.py", line 99, in inner
return call(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/tenacity/init.py", line 398, in
self._add_action_func(lambda rs: rs.outcome.result())
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/concurrent/futures/_base.py", line 449, in result
return self.__get_result()
^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/concurrent/futures/_base.py", line 401, in __get_result
raise self._exception
File "/app/prepdocslib/embeddings.py", line 112, in create_embedding_batch
emb_response = await client.embeddings.create(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/opentelemetry/instrumentation/openai/shared/embeddings_wrappers.py", line 142, in aembeddings_wrapper
raise e
File "/usr/local/lib/python3.11/site-packages/opentelemetry/instrumentation/openai/shared/embeddings_wrappers.py", line 127, in aembeddings_wrapper
response = await wrapped(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/openai/resources/embeddings.py", line 215, in create
return await self._post(
^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/openai/_base_client.py", line 1816, in post
return await self.request(cast_to, opts, stream=stream, stream_cls=stream_cls)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/openai/_base_client.py", line 1510, in request
return await self._request(
^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/openai/_base_client.py", line 1611, in _request
raise self._make_status_error_from_response(err.response) from None
openai.AuthenticationError: Error code: 401 - {'statusCode': 401, 'message': 'Unauthorized. Access token is missing, invalid, audience is incorrect (https://cognitiveservices.azure.com), or have expired.'}
2024-12-10 13:34:47,360 - 103.201.144.179:0 - "POST /upload HTTP/1.1" 500

[pamelafox]

Please provide more details on your environment.

• Are you getting this in production or local?
• Are you using Azure OpenAI or OpenAI.com?
• Can you share the logs from when your app starts up? That should show how your Azure OpenAI has been configured.