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Proofpoint On demand(POD) Timer too long #11243

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dreamerfuzzy opened this issue Oct 9, 2024 · 10 comments
Closed

Proofpoint On demand(POD) Timer too long #11243

dreamerfuzzy opened this issue Oct 9, 2024 · 10 comments
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Connector Connector specialty review needed

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@dreamerfuzzy
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Describe the bug
In Solutions/Proofpoint On demand(POD) Email Security, the function is now pulling logs every 1 hour, many times the information received is too much and ends with a timeout.

To Reproduce
Steps to reproduce the behavior:

  1. Deploy the function.
  2. Wait till the function is executed.
  3. If the information received is big, will crash.

Expected behavior
If the pulling time is reduced, then this problem will be avoided.

Additional context
Suggested time: 10 minutes.

@dreamerfuzzy dreamerfuzzy changed the title POD Timer too long Proofpoint On demand(POD Timer too long Oct 9, 2024
@dreamerfuzzy dreamerfuzzy changed the title Proofpoint On demand(POD Timer too long Proofpoint On demand(POD) Timer too long Oct 9, 2024
@v-sudkharat v-sudkharat added the Connector Connector specialty review needed label Oct 9, 2024
@v-sudkharat
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Hi @dreamerfuzzy, Thanks for flagging this issue, we will investigate this issue and get back to you with some updates.Thanks!

@v-sudkharat
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Hi @dreamerfuzzy,
WEBSITE_RUN_FROM_PACKAGE - https://github.com/Azure/Azure-Sentinel/raw/c32f4c8347e79ed128f76aa76ff099d133997114/Solutions/Proofpoint%20On%20demand(POD)%20Email%20Security/Data%20Connectors/ProofpointSentinelConn.zip

Update the above shared link in function app WEBSITE_RUN_FROM_PACKAGE:
Image

Once it updated, save the changes are restart the function app.
Please let us know if your issue resolved.

Thanks!

@v-sudkharat
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Hi @dreamerfuzzy, Did you get a chance to check on above request. Thanks!

@dreamerfuzzy
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Hi @v-sudkharat,
Not sure what changes have been made in the package you sent but I do not see any change after applying your patch.

On my end it's still executing every hour
Image

Thanks.

@v-sudkharat
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Hi @dreamerfuzzy,
Based on the error mentioned into the issue description for function timeout, we have made change in function timeout to 10 min, which help to not crash the app.
If request is for the run the function app to every 10 min, please update the below URL in we in which we have changes the function execution time which earlier was every hour now it set for every 10 min:

https://github.com/Azure/Azure-Sentinel/raw/9b0bbba7d8421a13b8311cba6635280c29112266/Solutions/Proofpoint%20On%20demand(POD)%20Email%20Security/Data%20Connectors/ProofpointSentinelConn.zip

Once update, restart the function app. Thanks!

@dreamerfuzzy
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Thanks for your quick response @v-sudkharat,
I've tried but as far I can see, you changed the timer, so it's being execute every 10 minutes but the function is retrieving very time the last 60 minutes, so we're getting duplicate events.
Image
Image

Thanks.

@v-sudkharat
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Hi @dreamerfuzzy, WEBSITE_RUN_FROM_PACKAGE - https://github.com/Azure/Azure-Sentinel/raw/c32f4c8347e79ed128f76aa76ff099d133997114/Solutions/Proofpoint%20On%20demand(POD)%20Email%20Security/Data%20Connectors/ProofpointSentinelConn.zip

Update the above shared link in function app WEBSITE_RUN_FROM_PACKAGE: Image

Once it updated, save the changes are restart the function app. Please let us know if your issue resolved.

Thanks!

@dreamerfuzzy,

Hi @dreamerfuzzy, WEBSITE_RUN_FROM_PACKAGE - https://github.com/Azure/Azure-Sentinel/raw/c32f4c8347e79ed128f76aa76ff099d133997114/Solutions/Proofpoint%20On%20demand(POD)%20Email%20Security/Data%20Connectors/ProofpointSentinelConn.zip

Update the above shared link in function app WEBSITE_RUN_FROM_PACKAGE: Image

Once it updated, save the changes are restart the function app. Please let us know if your issue resolved.

Thanks!

@dreamerfuzzy , to avoid duplication issue, you can go with this package where the timeout added 10 min, which help to not crash the app

Thanks!

@v-sudkharat
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Hi @dreamerfuzzy, Did you get a chance to check on above comment. Please let us know if it help to resolve your issue. Thanks!

@v-sudkharat
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@dreamerfuzzy, Gentle Reminder: We are waiting for your response on this issue. If you still need to keep this issue active, please respond to it in the next 2 days. If we don't receive a response by 06-11-2024 date, we will be closing this issue.
Thanks!

@v-sudkharat
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Hi @dreamerfuzzy, since we have not received a response in the last 5 days, we are closing your issue as per our standard operating procedures. If you still need support for this issue, feel free to re-open at any time. Thank you for your co-operation.

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