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PPInventory not sending data to Sentinel #9832

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philfy20 opened this issue Jan 29, 2024 · 12 comments
Closed

PPInventory not sending data to Sentinel #9832

philfy20 opened this issue Jan 29, 2024 · 12 comments
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Connector Connector specialty review needed

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@philfy20
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Data connector PPInventory - https://github.com/Azure/Azure-Sentinel/tree/master/DataConnectors/PPInventory is not sending data to Sentinel after processing the blob. See below logs from the function app, function app is not showing any errors even though data has not been sent to Sentinel

image

Looking at the logs, the function app run successfully the first time but since then the above issue has happened and no logs have come through

image
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Thank you for submitting an Issue to the Azure Sentinel GitHub repo! You should expect an initial response to your Issue from the team within 5 business days. Note that this response may be delayed during holiday periods. For urgent, production-affecting issues please raise a support ticket via the Azure Portal.

@v-muuppugund v-muuppugund added the Connector Connector specialty review needed label Jan 29, 2024
@v-muuppugund
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Hi @philfy20 ,, Thanks for flagging this issue, we will investigate this issue and get back to you with some updates by 02/02/2024. Thanks!

@v-muuppugund
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Hi @philfy20 ,Apologies for the delayed response, Could you please share more details with from application insights traces/excpetions and also from when onwards its stopped ingesting the data.

@philfy20
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philfy20 commented Feb 7, 2024

Hi @v-muuppugund, I am unable to to do further trouble as the same issue that was raised a few ago has returned - #9657.

The issue is the function in the function app disappears. Have restarted the function and same issue

image

I really dont want to have deleting all the resources and redeploying ever few weeks when this happens

@v-muuppugund
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v-muuppugund commented Feb 8, 2024

Hi @v-muuppugund, I am unable to to do further trouble as the same issue that was raised a few ago has returned - #9657.

The issue is the function in the function app disappears. Have restarted the function and same issue

image I really dont want to have deleting all the resources and redeploying ever few weeks when this happens

got it,we need to check why this occurring frequently,Could you please share convenient time for a teams meeting to (v-muuppugund@microsoft.com),so have queries on this issue.

@v-muuppugund
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Hi @philfy20 ,Gentle reminder,we need to check why this occurring frequently,Could you please share convenient time for a teams meeting to (v-muuppugund@microsoft.com),so have queries on this issue.

@philfy20
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@v-muuppugund have pinged you MS teams waiting for response

@v-muuppugund
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@philfy20 ,As discussed yesterday over teams call, Please redeploy the solution and let me know if you have any issues ,meanwhile will cross check with our team as don't access to environment.

@v-muuppugund
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@philfy20 ,Could you please check and let us know if the issue resolved or not after redeployment, meanwhile will have a meeting with concern team with detail discussion on this issue for permanent solution

@v-muuppugund
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@philfy20 ,Could you please share convenient time for teams meeting on this issue to v-muuppugund@microsoft.com

@v-muuppugund
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@philfy20 ,Gentle reminder, trying to reach over teams,Could you please share convenient time for teams meeting on this issue to v-muuppugund@microsoft.com

@v-sudkharat
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Hi @philfy20, since we have not received a response in the last 5 days, we are closing your issue #9832 as per our standard operating procedures. If you still need support for this issue, feel free to re-open at any time. Thank you for your co-operation.

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