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[MacOS] Launcher crashes when extracting zip #427

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FredsMedia opened this issue Sep 28, 2022 · 1 comment
Open

[MacOS] Launcher crashes when extracting zip #427

FredsMedia opened this issue Sep 28, 2022 · 1 comment
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bug Something isn't working

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@FredsMedia
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ChroMapper version
ChroMapper doesn’t open, I have the latest version of the launcher though

Describe the Issue
I downloaded the Launcher and when I unzip the .zip file and open the app it checks for updates and hangs on extracting archive and then crashes.

Provide Screenshots or Videos
I will update soon not at home right now.

Steps to Reproduce
1 Download and extract the launcher.
2 Open the launcher app.
3 Wait until it attempts to extract the zip.
4 The launcher crashes.

Expected Behavior
I expected the launcher do extract the zip and run the first time setup

Additional Context
I have never used this program before, I do not have administrator rights or sudo rights.

@FredsMedia FredsMedia added the bug Something isn't working label Sep 28, 2022
@KingKid800
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Hi @FredsMedia, I don't know if you have resolved the situation, but I am also having the same problem for MacOS but I did learn yesterday that you do need, I believe, at least sudo rights for the application to work. I did have to find a work around to get it to open because it would crash when double clicking on it. After I get the crash report it tells me that abort() was used. I will attach a link to youtube showing the crash and how I got mine to work. Hope this helps for anyone else including you @FredsMedia if you guys also have this problem!
Video: Youtube Video Here

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