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SLA Calculator

Installation

pip install sla-calculator

Usage

To use this calculator, you must provide a starting time, the open time for business, the closing time for business, the country whose holidays you observe, and the sla time in hours. The function will then take into account all holidays and weekends as none working hours, and return a pendulum object of the time the sla needs to be met by. The following example will provide you with an SLA time 4 working hours from 12/10/2019 1:02:03 UTC

from sla_calculator import SLA_Calculator

sla_calc = SLA_Calculator()

sla_time = sla_calc.calculate(start_time="2019-12-10T01:02:03Z",
                              open_hour=9,
                              close_hour=17,
                              country_name="US",
                              sla_in_hours=4)
print(sla_time.to_iso8601_string())

Locale Specification

You can also specify the province or state that you are in to get a more specific set of holidays:

sla_time = sla_calc.calculate(start_time="2019-12-10T01:02:03Z",
                              open_hour=9,
                              close_hour=17,
                              country_name="US",
                              sla_in_hours=4,
                              state="CO")

Or:

sla_time = sla_calc.calculate(start_time="2019-12-10T01:02:03Z",
                              open_hour=9,
                              close_hour=17,
                              country_name="Switzerland",
                              sla_in_hours=4,
                              province="Zurich")

Run tests

Test are written for the pytest framework. Install it with:

$ poetry install pytest

Run the tests with:

$ poetry run pytest