Subtitles broken in Microsoft Edge

[DAC1a]

I am trying to use APF on Amazon Prime Video with the Edge browser, however when it is toggled on all subtitles go missing. When toggled off they return. This happens whether I try on a laptop or desktop.

I am running Edge version 110.0.1587.56 (Official build) (64-bit) - Win10 v. 21H2 (OS Build 19044.2064) on the desktop -
and Edge version 110.0.1587.50 (Official build) (64-bit) - Win 10 v. 21H2 (OS Build 19044.2486) on the laptop

This does not happen on Chrome. Is there a setting that I have missed? Thank you.

[richardfrost]

Hello @DAC1a, I'm sorry for the delay on this. Do you happen to have the option turned on in Edge to hide the captions? This is found in the Audio tab under the heading "Captions/Subtitle". If you have chosen anything aside from the "Show all" they might be hidden on purpose.

Also, are you installing the extension through the Chrome Web Store, or the Edge Add-ons store?

[DAC1a]

I do appreciate your response. Your suggestion worked. I apologize for not finding that myself. I am new to this extension and still learning it's capabilities. The extension was installed through the Microsoft Edge store. Thank you again.

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On Thu, Mar 9, 2023 at 1:03 AM Richard Frost ***@***.***> wrote: Hello @DAC1a <https://github.com/DAC1a>, I'm sorry for the delay on this. Do you happen to have the option turned on in Edge to hide the captions? This is found in the Audio tab under the heading "Captions/Subtitle". If you have chosen anything aside from the "Show all" they might be hidden on purpose. [image: image] <https://user-images.githubusercontent.com/1507205/223934259-cd13c235-ab4d-4cae-a0a8-8a4fff7d935f.png> Also, are you installing the extension through the Chrome Web Store, or the Edge Add-ons store? — Reply to this email directly, view it on GitHub <#488 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A6EATZL7XEYFMG3WAL4KKJDW3FXEXANCNFSM6AAAAAAVIBFPZY> . You are receiving this because you were mentioned.Message ID: <FrostCo/AdvancedProfanityFilter/repo-discussions/488/comments/5250177@ github.com>

[richardfrost]

You're welcome @DAC1a ! No worries, there are quite a few options. I'm glad we we're able to figure out what was going on though. Have a great day!