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Awesome Incident Management

A curated list of awesome incident management resources and collections.

Contents

Introduction

Incident management involves identifying, analyzing, and responding to incidents in a way that minimizes damage and reduces recovery time and costs. This list aims to provide high-quality resources and tools to help you manage incidents effectively.

Tools

Open Source Tools

  • HolmesGPT - An open-source AI-powered incident response tool that leverages GPT-3 for automated incident analysis and response.
  • incident-bot - A bot for managing incidents in Slack, created by EchoBoomer.
  • slack-groups - A Slack app for grouping users and channels, created by Pipedrive.
  • template-incident-management - A template for managing incidents using Slack API, created by Slack.
  • grafana-on-call - An on-call management tool by Grafana.
  • TheHive - A scalable, open-source security incident response platform that supports collaborative investigation of security incidents.
  • OneUptime - A complete open-source observability platform that includes incident management, on-call rotations, log analysis, performance tracking, and more.
  • Grafana - An open source platform for monitoring and observability.
  • Prometheus - An open source monitoring system and time series database.
  • Zabbix - An enterprise-level open source monitoring solution.
  • Nagios - An open source system and network monitoring application.
  • Loki - A log aggregation system designed to work with Grafana.
  • Graylog - An open source log management platform.
  • Check_MK - A comprehensive IT monitoring system.
  • Mimir - A scalable and highly available long-term storage for Prometheus metrics.
  • Thanos - A highly available Prometheus setup with long-term storage capabilities.

Commercial Tools

  • PagerDuty - A digital operations management platform that helps businesses enhance their incident response efforts.
  • Splunk On-Call (formerly VictorOps) - A platform designed to streamline incident response by centralizing alerts and communications.
  • Opsgenie - An incident management and response tool by Atlassian that integrates with monitoring and chat tools.
  • Datadog - A monitoring and security platform for cloud applications.
  • New Relic - A comprehensive observability platform built to help you monitor, debug, and improve your entire stack.
  • Splunk - A platform for searching, monitoring, and analyzing machine-generated big data via a web-style interface.

Documentation and Articles

Free E-Books

Text-Based Resources

  • Post-Mortem Template - A comprehensive template for conducting post-mortems by ghostinthewires.
  • Site Reliability Engineering - The official SRE book by Google, which covers incident management among other topics.
  • The Phoenix Project - A novel about IT, DevOps, and helping your business win, which includes insights into incident management.

Processes

Best Practices

Training and Courses

  • Wheel of Misfortune - An open source tool for running chaos engineering game days to practice incident management.
  • Coursera SRE Course - A course by Google on Coursera that includes incident management practices.

Contributing

Contributions are welcome! Please read the contribution guidelines first.

License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0) License.

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