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Netbot Operations

Setup Checklist

  1. Configure .env file with Redmine and Discord settings
    1. Generate the Discord token
    2. Generate the Redmine token
  2. Deploy netbot container with docker compose
  3. Confirm operation with docker logs

To start, you will need the URL of the Redmine server you're integrating with, and admin access to that redmine instance.

Cheatsheet

  • To deploy the latest: git pull; docker compose up --build -d
  • To shudown netbot: docker cmopose down
  • To check for errors in the logs: docker logs netbot | grep ERROR

Netbot Configuration: .env file

To mangage authorization, security tokens and other credentials are stored in a local .env file and read by the code. The following credentials are needed for netbot.sh:

  • REDMINE_TOKEN: Secure Redmine API token
  • REDMINE_URL: URL of Redmine service
  • DISCORD_TOKEN: Secure Discord API token, see Discord Token below

These values will be loaded from a .env file in the same directory as netbot.py and compose.yaml.

To set the values, create (or append to) a .env file with valid entries for the IMAP configuration:

REDMINE_TOKEN=123-TOKEN-456
REDMINE_URL=http://localhost
DISCORD_TOKEN=ABC-ANOTHER-TOKEN-DEF

Once the .env file has been created, the container can be started

Docker Compose

netbot uses standard Docker compose:

To run netbot using a standard container system:

cd netbox
git pull
sudo docker compose up --build -d

to stop:

sudo docker compose down

The SCN email threader collects new IMAP email messages to publish to Redmine as tickets. The functionality is implemented in threader.py, is designed to run periodically as a cron job.

Discord Token

To enable netbot on your Discord server, you need to generate a valid DISCORD_TOKEN and then invite the bot to your Discord instance.

  1. Go to https://discord.com/developers/applications and login.
  2. Create a New Application (top-right button).
  3. Fill in the Name and click the Terms of Service.
  4. Add a Description on the General Information page and save changes.
  5. In the OAuth2/URL Generator section, generate a URL for a bot with Administrator permissions.
  6. That URL will look something like: https://discord.com/api/oauth2/authorize?client_id=[client-id]&permissions=8&scope=bot
  7. Open a browser with that URL and login.
  8. You'll be presented with a window to add your bot to any server you have admin permissions for.
  9. Select your server and click OK.
  10. Back in the bot setup, in the "Bot" section, under "Build-A-Bot", Copy the Token. This is the DISCORD_TOKEN
  11. On the same page, a little lower, unset the Public Bot switch.
  12. Under "Privlidged Gateway Intents", enable "Message Content Intent".
  13. Create an .env file in the netbot directory containing: DISCORD_TOKEN=your-token-contents

Note: Not all admin permissions are needed. If you want a very targeted bot, select:

  • Manage Server
  • Manage Roles
  • Manage Channels
  • Manage Expressions
  • Read Messages/View Channels
  • Send Messages
  • Create Pubilc Threads
  • Create Private Threads
  • Send Messages in Threads
  • Manage Messages
  • Manage Threads
  • Embed Links
  • Attach Files
  • Read Message History
  • Use Slash Commands

Redmine Token

TODO: create admin user as part of Redmine deployment. Not yet implemented.

Each Redmine API token is associated with a specific user, so an specific "admin" user is created for bot API access.

Create the admin user

If the admin user already exists and Administrator privlidges, skip this step.

An existing Redmine administrator must log into the Redmine instance to access REDMINE_URL/user to create a new user:

  • Login to Redmine via REDMINE_URL
  • Click + New User (top right)
  • Enter the follow values. Everything else can be left as is.
    • Login: admin
    • First name: Admin
    • Last name: -
    • Email: root@example.com
    • Administrator: (check the box)
    • Authentication mode: Internal
    • Password: (generate a new secure password)
    • Confirmation: (same new password)
  • Click Create

Get the REDMINE_TOKEN

Once the admin user has been created:

  • Login as the admin user with the new password
  • Click on "My Account" (top right, REDMINE_URL/my/account)
  • In the right-hand column, look for API access key
  • Click the related Show button
  • Copy the revealed token to the .env file as REDMINE_TOKEN

Netbot Logs: docker logs

As a container, the logs from netbot are avilabel using the stantard Docker logging facilities. To view netbot logs, use:

docker logs netbot

To search for specific keyword 'xyz', combine that with grep:

docker logs netbot | grep xyz

To display the netbot logs to the console as they occur, the Unix tail command is handy:

docker logs netbot | tail -f