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super will try to start installation although macOS installer download had failed #191

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hannesgnad opened this issue Jan 10, 2024 · 2 comments
Open

super will try to start installation although macOS installer download had failed #191

hannesgnad opened this issue Jan 10, 2024 · 2 comments
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question Further information is requested
Milestone
v5.0.0

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@hannesgnad
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There might be some issue with the installer workflow: Although the download of the macOS installer had failed, super goes ahead and starts the installation, which will stop then due to an error:

installer-workflow.log

Tue Jan 09 10:25:48 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - DOWNLOAD macOS Sonoma 14.2.1-23C71 INSTALLER APP START ****
Tue Jan 09 10:25:48 A0000WJ2VM2D6XN super[3475]: **** TIMESTAMP ****
┌──────────────────┐
│ INPUT VALIDATION │
└──────────────────┘
  ├─ User is 'root'...
  ├─ Download search string will be '23C71'...
  ├─ Include betas in search results will be 'false'...
  ├─ Only include compatible installers will be 'true'...
  ├─ Cache downloads will be 'false'...
  ├─ Output directory will be '/Applications'...
  ├─ Temporary directory will be '/private/tmp/com.ninxsoft.mist'...
  ├─ Force flag set, existing files will be overwritten...
  ├─ Application name will be 'Install %NAME%.app'...
┌────────┐
│ SEARCH │
└────────┘
  ├─ Searching for macOS download '23C71'...
  ├─ Found [052-23678] macOS Sonoma 14.2.1 (23C71) [2023-12-19]
┌───────┐
│ SETUP │
└───────┘
  ├─ Creating new temporary directory '/private/tmp/com.ninxsoft.mist/052-23678'...
┌──────────┐
│ DOWNLOAD │
└──────────┘
  ├─ [ 1 / 7 ] 052-23678.English.dist.......... [  0000  B /  0000  B (00.00%) ]
  ├─ [ 1 / 7 ] 052-23678.English.dist.......... [ 07.49 KB / 07.49 KB (100.0%) ]
  ├─ [ 1 / 7 ] 052-23678.English.dist.......... [ 07.49 KB / 07.49 KB (100.0%) ]
  │            Verifying...
  │            Verifying... [0;32m✓✓✓[0;0m
  ├─ [ 2 / 7 ] BuildManifest.plist............. [  0000  B / 09.58 MB (00.00%) ]
  ├─ [ 2 / 7 ] BuildManifest.plist............ [ 132.60 KB / 09.58 MB (01.38%) ]
  ├─ [ 2 / 7 ] BuildManifest.plist............ [ 206.70 KB / 09.58 MB (02.16%) ]
  ├─ [ 2 / 7 ] 

((truncated))

BuildManifest.plist............. [ 09.57 MB / 09.58 MB (99.84%) ]
  ├─ [ 2 / 7 ] BuildManifest.plist............. [ 09.58 MB / 09.58 MB (100.0%) ]
  ├─ [ 2 / 7 ] BuildManifest.plist............. [ 09.58 MB / 09.58 MB (100.0%) ]
  │            Verifying...
  │            Verifying... [0;32m✓✓✓[0;0m
  ├─ [ 3 / 7 ] Info.plist...................... [  0000  B / 05.38 KB (00.00%) ]
  ├─ [ 3 / 7 ] Info.plist...................... [ 05.38 KB / 05.38 KB (100.0%) ]
  ├─ [ 3 / 7 ] Info.plist...................... [ 05.38 KB / 05.38 KB (100.0%) ]
  │            Verifying...
  │            Verifying... [0;32m✓✓✓[0;0m
  ├─ [ 4 / 7 ] InstallAssistant.pkg............ [  0000  B / 13.38 GB (00.00%) ]
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 133.87 MB / 13.38 GB (01.00%) ]
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 267.62 MB / 13.38 GB (02.00%) ]
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 401.42 MB / 13.38 GB (03.00%) ]
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 535.25 MB / 13.38 GB (04.00%) ]
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 669.02 MB / 13.38 GB (05.00%) ]
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 802.85 MB / 13.38 GB (06.00%) ]
  ├─ The network connection was lost.
  ├─ Retrying attempt [ 1 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 2 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 3 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 4 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 5 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 6 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 7 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 8 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 9 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ The Internet connection appears to be offline.
  ├─ Retrying attempt [ 10 / 10 ] in 30 seconds...
  ├─ [ 4 / 7 ] InstallAssistant.pkg........... [ 845.30 MB / 13.38 GB (06.32%) ]
  ├─ Saving resume data to '/private/tmp/com.ninxsoft.mist/052-23678/InstallAssistant.pkg.resumeData'...
  └─ Maximum number of retries reached.
Tue Jan 09 10:37:10 A0000WJ2VM2D6XN super[3475]: Status: A macOS installer is now available at: /Applications/Install macOS Sonoma.app
Tue Jan 09 10:37:10 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - DOWNLOAD MACOS INSTALLER APP COMPLETE ****
Tue Jan 09 10:41:26 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - INSTALL macOS Sonoma 14.2.1-23C71 START ****
/Library/Management/super/super: line 6442: /Applications/Install macOS Sonoma.app/Contents/Resources/startosinstall: No such file or directory
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - INSTALL MACOS FAILED ****
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: Error: Installation of macOS major upgrade via installer application failed to start.
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: Error: Installation of macOS major upgrade via installer application failed, trying again in 120 minutes.

super.log

Tue Jan 09 10:25:34 A0000WJ2VM2D6XN super-starter[3462]: **** S.U.P.E.R.M.A.N. 4.0.3 - LAUNCHDAEMON ****
Tue Jan 09 10:25:34 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - SUPER STARTUP WORKFLOW ****
Tue Jan 09 10:25:35 A0000WJ2VM2D6XN super[3475]: Status: Mac computer with Apple silicon running: macOS Monterey 12.7.2-21G1974
Tue Jan 09 10:25:35 A0000WJ2VM2D6XN super[3475]: Status: Last macOS startup was: 2024-01-09:10:09:00
Tue Jan 09 10:25:35 A0000WJ2VM2D6XN super[3475]: Status: Current active GUI user is: hgnad (502)
Tue Jan 09 10:25:36 A0000WJ2VM2D6XN super[3475]: Status: System is managed by Jamf Pro 11.1.2 hosted at: https://(...)/
Tue Jan 09 10:25:36 A0000WJ2VM2D6XN super[3475]: Status: macOS update/upgrade workflows automatically authenticated via Jamf Pro API with --auth-mdm-failover-to-user=ALWAYS.
Tue Jan 09 10:25:36 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - CHECK SOFTWARE UPDATES/UPGRADE ****
Tue Jan 09 10:25:36 A0000WJ2VM2D6XN super[3475]: Status: No macOS beta program status cache, full update/upgrade check required.
Tue Jan 09 10:25:36 A0000WJ2VM2D6XN super[3475]: Status: Starting full check for all available system software...
Tue Jan 09 10:25:36 A0000WJ2VM2D6XN super[3475]: softwareupdate: Waiting for available Apple software updates...
Tue Jan 09 10:25:43 A0000WJ2VM2D6XN super[3475]: Status: No available macOS minor updates or they may be deferred via configuration profile.
Tue Jan 09 10:25:43 A0000WJ2VM2D6XN super[3475]: Status: 1 available non-system update(s).
Tue Jan 09 10:25:43 A0000WJ2VM2D6XN super[3475]: Status: Recommended (non-system) update 1: Safari17.2.1MontereyAuto-17.2.1
Tue Jan 09 10:25:43 A0000WJ2VM2D6XN super[3475]: mdmclient: Waiting for available macOS major upgrades...
Tue Jan 09 10:25:47 A0000WJ2VM2D6XN super[3475]: Status: A macOS major upgrade is available: macOS Sonoma 14.2.1
Tue Jan 09 10:25:47 A0000WJ2VM2D6XN super[3475]: mist-cli: Waiting for macOS installers list...
Tue Jan 09 10:25:48 A0000WJ2VM2D6XN super[3475]: Status: A macOS major upgrade is available via installer application: macOS Sonoma 14.2.1-23C71
Tue Jan 09 10:25:48 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - MACOS 14.2.1 MAJOR UPGRADE VIA INSTALLER ****
Tue Jan 09 10:25:48 A0000WJ2VM2D6XN super[3475]: mist_cli: Starting macOS Sonoma 14.2.1-23C71 download installer workflow, check /Library/Management/super/logs/installer-workflow.log for more detail.
Tue Jan 09 10:25:48 A0000WJ2VM2D6XN super[3475]: mist_cli: Install macOS Sonoma.app is downloading...
Tue Jan 09 10:37:10 A0000WJ2VM2D6XN super[3475]: Status: A macOS installer is now available at: /Applications/Install macOS Sonoma.app
Tue Jan 09 10:37:10 A0000WJ2VM2D6XN super[3475]: Status: Setting new automatic zero date of: 2024-01-09:10:37.
Tue Jan 09 10:37:10 A0000WJ2VM2D6XN super[3475]: Status: Restarting all deadline counters.
Tue Jan 09 10:37:10 A0000WJ2VM2D6XN super[3475]: Status: Soft maximum deferral count of 3 NOT passed with 3 remaining.
Tue Jan 09 10:37:10 A0000WJ2VM2D6XN super[3475]: IBM Notifier: Restart or defer dialog with a 900 second timeout.
Tue Jan 09 10:41:17 A0000WJ2VM2D6XN super[3475]: Status: User chose to restart now.
Tue Jan 09 10:41:18 A0000WJ2VM2D6XN super[3475]: Warning: MDM service at https://(...) is currently unavailable with status: 
Tue Jan 09 10:41:18 A0000WJ2VM2D6XN super[3475]: Warning: MDM service is not available, failing over to user authenticated workflow.
Tue Jan 09 10:41:18 A0000WJ2VM2D6XN super[3475]: IBM Notifier: User authentication default dialog with a 900 second timeout.
Tue Jan 09 10:41:26 A0000WJ2VM2D6XN super[3475]: Status: Credentials verified for current user: hgnad
Tue Jan 09 10:41:26 A0000WJ2VM2D6XN super[3475]: IBM Notifier: Preparing update/upgrade default notification showing a 15-25 minute estimate.
Tue Jan 09 10:41:26 A0000WJ2VM2D6XN super[3475]: startosinstall: Starting macOS Sonoma 14.2.1-23C71 install upgrade workflow, check /Library/Management/super/logs/installer-workflow.log for more detail.
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: Error: Installation of macOS major upgrade via installer application failed to start.
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: Error: Installation of macOS major upgrade via installer application failed, trying again in 120 minutes.
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: IBM Notifier: Failure notification.
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: Exit: super is scheduled to automatically relaunch at: 2024-01-09:12:43:00
Tue Jan 09 10:43:26 A0000WJ2VM2D6XN super[3475]: **** S.U.P.E.R.M.A.N. 4.0.3 - CLEAN EXIT ****
@Macjutsu
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Please try the latest release of super as it may resolve this issue: https://github.com/Macjutsu/super/releases/tag/v4.1.0-beta1

@Macjutsu Macjutsu added the question Further information is requested label May 17, 2024
@Macjutsu
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There are many updates in https://github.com/Macjutsu/super/releases/tag/v5.0.0-beta2 that may resolve this behavior. Please try it out.

@Macjutsu Macjutsu added this to the v5.0.0 milestone Aug 8, 2024
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@hannesgnad @Macjutsu