Community managers guide

As a community manager, it is your job to inform the public about all of the latest game and site news. Rather it be through site activities, Twitter, or some other social media platform, you are tasked with providing accurate and timely news to our community.

However, to do this task, you must first know a few things.

When do I post news?

While there are always special exceptions, you will usually announce news whenever you obtain it. When your game's official twitter account posts about the newest event or a Developer finishes a new feature for your site, you should post about it!

Website Community Managers

WIP

Twitter Community Managers

How do I tweet from my website's twitter?

WIP

General Tweet Guidelines

WIP

Site-specific Guidelines

Each site is managed differently, requiring different things from their Twitter Community Managers. Thus, we can't really go any more in-depth about what and how you are to post.

Down below is a table with links to guidelines for each site. We highly suggest you at least check out the links relative to your own site, but feel free to look at what the other sites have your job do too. These extra perspectives will hopefully aid you later on as you conduct your work.

Site's Twitter	Guidelines & More
@schoolidolu	Community Manager

External Community Managers

WIP

Guides per website

• School Idol Tomodachi: full detailed guide for all kind of tweets, with templates
• School Idol Tomodachi: guide to setup alerts to make sure you don't miss anything
• School Idol Tomodachi: birthday tweets guide
• Bandori Party: full detailed guide for all kind of tweets, with templates

Old Guide Down Below

[Community manager]

We got you covered with all the game news on Twitter! Thanks to our active team, you know that by following us on Twitter, you'll never miss anything!

✅ Keep yourself updated with the latest news about the game

• School Idol Tomodachi
  • Read the LLSIF subreddit, Facebook group, Tumblr LLSIF hashtag, in game news and School Idol Tomodachi activities every single day to never miss anything
  • Follow a bunch of official accounts on Twitter: Bushiroad, Bushiroad Global, Klab games, LoveLive Staff, LoveLive SIF

✅ Follow tweets guidelines

• Grammar check and spell-check every single thing you post
• Use plenty of emojis on Twitter
• Make sure you include the hashtags (when appropriate):
  • School Idol Tomodachi: #LLSIF, #LoveLive, #Aqours and #スクフェス
  • Cinderella Producers: #imas, #deresute and #デレステ
  • Bandori Party: #bangdream, #バンドリ, #ガルパ
• Always include a link to our website (to relevant card/event/activity/...)
• Always post happy, optimistic messages. Nothing negative or agressive. Avoid sarcasm at all cost since most of our users are not native speakers.
• When something is only valid for a certain version of the game, start your tweet with either the US flag (EN version) or Japanese flag (JP version)
• Try to post tweets with images most of the time (less than 1/10 tweet should be without images, not including replies)
• The image should always look professional:
  • if it's a screenshot, make sure you crop it to show only what matters
  • you can make your own graphic edit to emphasize your message: example, example
• The sooner you tweet about new stuff the better. Most of our new visitors, and therefore the growth of our website, come from announcement tweets!

✅ Post 1-3 tweets every day

See also: Bandori Party social media and public communication guide.

• News about the game

  • School Idol Tomodachi examples: example example

• New playable songs in game (new release or Expert available)

  • School Idol Tomodachi examples: example

• Clean card images (UR pairs, art, ...)

  • School Idol Tomodachi examples: example

• Community news

  • School Idol Tomodachi examples: example

• Reminders at the middle and before the end of events

  • School Idol Tomodachi examples: example

• Reminders throughout and before the end of Special Contests

  • School Idol Tomodachi examples: example
  • Cinderella Producers examples: example

• Reminders to enter event participations at the end of events

  • School Idol Tomodachi examples: example

• Release of singles, special IRL events, birthdays of seiyuus

  • School Idol Tomodachi examples: example

• Tips to improve your experience with the website

  • School Idol Tomodachi examples: example

• Tips on how to play the game

• Links to interesting activities

  • School Idol Tomodachi examples: example

• Results of the special contests

  • School Idol Tomodachi examples: example

Retweet sometimes:

• Remarkable community members
  • School Idol Tomodachi examples: example
• Our friends:
  • School Idol Tomodachi examples: LL English, Kach Again, LL Wikia, LLUpdates, ErynCerise