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[Crash]: WebView2Loader.dll Ver[2.1.0.1823.32] in Win7 #4279

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sadfklsdslk opened this issue Jan 7, 2024 · 4 comments
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[Crash]: WebView2Loader.dll Ver[2.1.0.1823.32] in Win7 #4279

sadfklsdslk opened this issue Jan 7, 2024 · 4 comments
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@sadfklsdslk
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What happened?

image
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91a37e24-3ec1-4c0d-a107-b6202591a296.dmp
The crash of WebView2Loader. DLL on Win7 system resulted in a large number of crashed users. I cannot see the cause of the crash and there is no relevant symbol file. The SDK I used is [Microsoft. Web. WebView2.1.0.1823.32]. The user's computer is Win7. May I ask, how should I handle this crash? I understand that the latest SDK is [Microsoft. Web. WebView2.1.0.2151.40], but its WebView2Loader. DLL has a very similar volume size. I am not sure if Microsoft has fixed this bug? Requesting Microsoft's advice, thank you

Importance

Important. My app's user experience is significantly compromised.

Runtime Channel

Stable release (WebView2 Runtime)

Runtime Version

No response

SDK Version

2.1.0.1823.32

Framework

Win32

Operating System

Other

OS Version

6.01.7600

Repro steps

win7 init webview2

Repros in Edge Browser

No

Regression

Don't know

Last working version (if regression)

2.1.0.1823.32

@sadfklsdslk sadfklsdslk added the bug Something isn't working label Jan 7, 2024
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github-actions bot commented Jan 7, 2024

Hi, @sadfklsdslk!

It seems that your issue contains the word "crash". If you have not already, could you attach a crash dump as a comment?

WV2 crash dumps are located in a subfolder of the app's user data folder (UDF): <UDF>\EBWebView\Crashpad\reports\. By default, the user data folder is created in the app's folder with a name like <App Exe Name>.exe.WebView2. Refer to Crash Diagnostics for more information.

Thank you for your cooperation!

@sadfklsdslk
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Hi, @sadfklsdslk!

It seems that your issue contains the word "crash". If you have not already, could you attach a crash dump as a comment?

WV2 crash dumps are located in a subfolder of the app's user data folder (UDF): <UDF>\EBWebView\Crashpad\reports\. By default, the user data folder is created in the app's folder with a name like <App Exe Name>.exe.WebView2. Refer to Crash Diagnostics for more information.

Thank you for your cooperation!

I have attached a crash dump, and the crash occurred in WebView2Loader.DLL. WebView2 did not start and directly crashed my program.

@victorhuangwq
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MicrosoftEdge/WebView2Announcements#53

Additionally, WebView2 SDK versions 1.0.1519.0 and higher will no longer support Windows 7 and Windows 8/8.1.

Do note that Win7 is no longer supported since 1.0.1519.0 SDK

@sadfklsdslk
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Thank you very much for reminding me

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