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WPF WebView2 HEVC Video Blank Screen on Windows Professional and Workstation, but Normal on Home Edition (Runtime Version 120.0.2210.121) #4285

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breakfriday opened this issue Jan 10, 2024 · 0 comments
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@breakfriday
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breakfriday commented Jan 10, 2024

What happened?

WPF WebView2 HEVC H265 Video Playback Issue: Blank Screen on Windows Professional and Workstation, but Normal on Home Edition (Runtime Version 120.0.2210.121)

This problem does not occur in the Windows Home edition, and the same videos play normally in Microsoft Edge.

the issue can be resolved by setting WPF WebView2 to use a fixed version, specifically version 109.0.1518.78.

Importance

Blocking. My app's basic functions are not working due to this issue.

Runtime Channel

Stable release (WebView2 Runtime)

Runtime Version

120.0.2210.121

SDK Version

1.0.1587.40

Framework

WPF

Operating System

Windows 11

OS Version

No response

Repro steps

  1. Set up a WPF application on a system running Windows Professional or Workstation Edition.
  2. Ensure that WPF WebView2 is configured with Runtime Version 120.0.2210.121.
  3. Use an HEVC encoded video file as a test case for playback.

Repros in Edge Browser

No

Regression

Don't know

Last working version (if regression)

No response

@breakfriday breakfriday added the bug Something isn't working label Jan 10, 2024
@breakfriday breakfriday changed the title Blank Screen on Windows Professional and Workstation, but Normal on Home Edition (Runtime Version 120.0.2210.121) WPF WebView2 HEVC Video Blank Screen on Windows Professional and Workstation, but Normal on Home Edition (Runtime Version 120.0.2210.121) Jan 10, 2024
@srwei srwei assigned srwei and unassigned srwei Jan 10, 2024
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