Anatomy of UX and Research Ops

User Research Basics

Why invest in UX Research

UX strategy

Lean UX Research

Usability heuristics

Accessibility

Research ethics

Research biases

Choose a research method

Card Sorting

Content audit

Competitve analysis

Contextual inquiry (field study)

Cultural probe

Diary study

Ethnography

Heuristic analysis

Participatory design

In-depth interviews

Usability testing

A/B testing

Eye Tracking

Survey

SUS score

Web Analytics

Organizing research

Participant Recruitment

Interview guide

Interviewing techniques

Note-taking

Debrief sessions

Analysis

Affinity diagrams

Reporting

Personas

Empathy map

User journey

Experience map

Jobs to be done

Mental models

Blogs

Podcasts

Books

Software

Conferences

References