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Not able to access our nuget.org account 'view profile' page. #10025

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Kesavaraman123 opened this issue Jun 18, 2024 · 2 comments
Open

Not able to access our nuget.org account 'view profile' page. #10025

Kesavaraman123 opened this issue Jun 18, 2024 · 2 comments
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@Kesavaraman123
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Kesavaraman123 commented Jun 18, 2024

Describe the bug

We are experiencing a problem with our NuGet.org account. When we click on the "View Profile" link, the page fails to load and instead displays an "Internal Server Error" message. This issue prevents us from accessing our profile information and managing our account effectively.

Our profile Link: https://www.nuget.org/profiles/SyncfusionInc

We kindly request your support to resolve this issue promptly. Please investigate the cause of the internal server error and provide a solution so we can access our profile without any further problems.

Repro Steps

Click below profile link it not loading,
https://www.nuget.org/profiles/SyncfusionInc

Expected Behavior

The profile page should load correctly, displaying all relevant account and profile information without any errors.

Screenshots

image

Additional Context and logs

No response

@erdembayar
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@advay26
Could you please take a look into this? We can repro this issue.

@erdembayar erdembayar added this to the Sprint 2024-06 milestone Jun 20, 2024
@erdembayar
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cc @mariaghiondea

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