ISSUE - cannot add bitbox02 to rabby

[vogues]

upon selecting the bitbox02 as an option a new page pops up and is stuck on

Waiting - 99%

[vogues]

bitbox firmware 9.18.0
bitbox app version 4.42.1

[vogues]

connection to bitbox02 works on myethwallet, so it appears to be a rabby issue

[vvvvvv1vvvvvv]

@benma would you like to check this?

[benma]

@vogues can you elaborate? What exactly did you do step by step? Screenshots could help too.

Fyi, you should close the BitBoxApp before using Rabby.

[vogues]

click add new wallet

window opens stalling on 99%. i have tried variations where bitbox is locked, unlocked and not plugged in and then plugging it in.

I can not unlock the device unless the app was running. the message on my bitbox is please see bitbox app. I have triedunlocking it with the app and then closing the app.

it keeps stalling on 99%

[jadzeidan]

I can not unlock the device unless the app was running. the message on my bitbox is please see bitbox app. I have tried unlocking it with the app and then closing the app.

@vogues You shouldn't need the app to unlock the BitBox02. When you add the BitBox02 to Rabby, the BitBox02 will prompt you to unlock. Just keep an eye on the BitBox02 because Rabby wont indicate when to unlock the device.