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cannot update to 1.17.0 from 1.16.0 #2234

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xarlien opened this issue Nov 13, 2023 · 3 comments
Open

cannot update to 1.17.0 from 1.16.0 #2234

xarlien opened this issue Nov 13, 2023 · 3 comments

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@xarlien
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xarlien commented Nov 13, 2023

RainLoop version, browser, OS:
1.16.0, Safari

Expected behavior and actual behavior:

Steps to reproduce the problem:
Try to update

Logs or screenshots:
Text error: Cannot access the repository at the moment.

And support on email support@rainloop.net not work for over 30days. :-(

@Progressed36
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manually overwrite all files through ftp or if you have root access linux go to folder

wget https://www.rainloop.net/repository/webmail/rainloop-latest.zip
unzip -o rainloop-latest.zip
done

@Progressed36
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Also,

your server has problably a firewall in place with the use of standard blocklists e.g. CSF or something.

add this ip to the allow list and it will (most problably) work again: 188.114.96.3

@michaelbutler
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Hi! I'm a freelance web software engineer and can help you get this set up on your server for probably cheaper than you might think! Let me know if you're interested.

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3 participants