Troubleshooting

This page contains common problems and and their causes.

Gesturfy is not working at all.
The context menu opens after performing a gesture.
Settings and gestures get reset or lost.

Gesturfy is not working at all.

There are some websites and urls where Gesturefy cannot work due to the design of the add-on ecosystem. Please ensure to try out Gesturefy on a website that is not listed below before considering it as not working:

addons.mozilla.org, testpilot.firefox.com
internal pages like about:config, about:addons etc.
add-on related pages normally starting with moz-extension://*
custom newtab- and homepages like Speed Dial
any website's source code (view-source:*)
on active reader mode
other pages listed under Illegal URLs except local files

The context menu opens after performing a gesture.

There are two advanced settings that can prevent Gesturefy from suppressing the context menu. To ensure that these settings are not causing the problem type about:config into your adress bar to open the advanced config of Firefox.

Search for dom.event.contextmenu.enabled and make sure that the property is set to true. If that does not help and you are on Linux or MacOS also check that ui.context_menus.after_mouseup is set to true.

Settings and gestures get reset or lost.

This problem can occur if Firefox sync is enabled and Gesturefy is installed on a different device with different settings. Manually configuring Gesturefy on every device should do the trick, if not then you might try out the following procedure: