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Dialogflow lets you easily add like-life conversational AI to your websites, applications, messaging platforms, and contact center with intuitive, advanced virtual agents. |
Using Rocket.Chat and the Dialogflow Chatbot platform integration, you can set up and train your chatbot to respond to any query it's been trained for and configure it to act as an Omnichannel agent.
{% hint style="warning" %} You must have the Omnichannel feature enabled as well as have agents and managers assigned in order to receive and send Omnichannel messages. {% endhint %}
Please follow this guide to find all required setup steps to start using Dialogflow.
{% content-ref url="dialogflow-app-installation.md" %} dialogflow-app-installation.md {% endcontent-ref %}
{% content-ref url="dialogflow-app-configuration/" %} dialogflow-app-configuration {% endcontent-ref %}
{% content-ref url="dialogflow-app-configuration/bot-user-configuration.md" %} bot-user-configuration.md {% endcontent-ref %}
{% content-ref url="dialogflow-app-configuration/upload-file-to-ongoing-dialogflow-chats.md" %} upload-file-to-ongoing-dialogflow-chats.md {% endcontent-ref %}
{% content-ref url="dialogflow-app-configuration/delete-dialogflow-app.md" %} delete-dialogflow-app.md {% endcontent-ref %}