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description
Omnichannel Integration between Rocket.Chat and Telegram.

Telegram App

{% hint style="warning" %} You must have the Omnichannel feature enabled as well as have agents and managers assigned in order to receive and send Omnichannel messages. {% endhint %}

{% hint style="warning" %} This integration is to work only for Omnichannel chats within Rocket.Chat. If you wish to use your Telegram bot on public or private channels/groups/Teams within Rocket.Chat, then please follow this guide {% endhint %}

{% content-ref url="telegram-app-installation.md" %} telegram-app-installation.md {% endcontent-ref %}

{% content-ref url="telegram-app-configuration/" %} telegram-app-configuration {% endcontent-ref %}

{% content-ref url="telegram-app-configuration/delete-telegram-app.md" %} delete-telegram-app.md {% endcontent-ref %}

{% content-ref url="telegram-app-agents-guide.md" %} telegram-app-agents-guide.md {% endcontent-ref %}