ERROR: Display configuration is not allowed

[aurelienb1]

Hi,

We use safe exam browser 3.3.0 on a W10 on a desktop computer in a laboratory. All computers are the same and use the same image.

We have the error that dectect a bad display when starting SEB. There is only one screen connected to the machine in HDMI.

See the extract of the log file

2021-08-17 16:31:27.978 [04] - INFO: Validating display configuration...
2021-08-17 16:31:28.022 [04] - INFO: [DisplayMonitor] Detected active, external display 'DISPLAY\VSCF63A\4&2758849&0&UID224795_0' connected via 'DisplayPortExternal'.
2021-08-17 16:31:28.023 [04] - INFO: [DisplayMonitor] Detected 1 active displays, 1 are allowed.
2021-08-17 16:31:28.023 [04] - WARNING: [DisplayMonitor] Detected external display but only internal displays are allowed!
2021-08-17 16:31:28.024 [04] - ERROR: Display configuration is not allowed!

The seb configuration file has been forged with version 3.2.

Do you have any idea ?

Regards

[aurelienb1]

My bad, the config file autorize only internal screen (laptop).