Newsletter: episode number broken when series uses date format

[didyouexpectthat]

Version:
V2.1.5-BETA
Branch:
beta
Commit hash:
b1dc5816a4e8209b954802fa0793186c2ae64b34
Operating system:
Linux 4.9.0-0.bpo.5-amd64
Python version:
2.7.9 (default, Jun 29 2016, 13:08:31) [GCC 4.9.2]
What you did?
Setup Newsletter. Sends out e-mail. Tautulli shows in newsletter 00,00,00,00,00, but episodes are setup for Date format, not what may seem to be typical date format.
What happened?


What you expected?
Tautulli would show different episode numbers
How can we reproduce your issue?
The episode numbers created automatically by Plex. I use Plex DVR to record the episodes so no control over how they are created.
What are your (relevant) settings?
Not sure there are any relevant settings for this.
EDIT:
The file name is /data/tv/The 10 O'Clock News on KTVU Plus (2016)/Season 2018/The 10 O'Clock News on KTVU Plus (2016) - 2018-05-10 23 30 00 - Episode 05-10.ts , there is the sign of the 00... But Plex acknowledges this in date form.

Link to logs:
I can forward a copy of the newsletter.

[JonnyWong16]

Can you post the XML data for one of those episodes?

https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/

[didyouexpectthat]

Yep.

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="2" librarySectionTitle="TV" librarySectionUUID="725dd294-e0e4-4ba1-9c92-11d0bafcfefc" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1525990867">
<Video ratingKey="51851" key="/library/metadata/51851" skipParent="1" parentRatingKey="50568" grandparentRatingKey="50567" guid="com.gracenote.onconnect://episode/12814988/2018-05-17" librarySectionTitle="TV" librarySectionID="2" librarySectionKey="/library/sections/2" type="episode" title="Episode 05-17" grandparentKey="/library/metadata/50567" parentKey="/library/metadata/50568" grandparentTitle="The 10 O'Clock News on KTVU Plus" parentTitle="Season 2018" summary="Major local news covering the stories that matter most to the Bay Area; weather reports; sports." parentIndex="2018" year="2018" thumb="/library/metadata/51851/thumb/1526628994" grandparentThumb="/library/metadata/50567/thumb/1526628984" duration="2690379" originallyAvailableAt="2018-05-17" addedAt="1526628984" updatedAt="1526628994">
<Media videoResolution="720" id="142378" duration="2690379" bitrate="10978" width="1280" height="720" aspectRatio="1.78" audioChannels="2" audioCodec="ac3" videoCodec="mpeg2video" container="mpegts" videoFrameRate="60p" optimizedForStreaming="0" origin="dvr" videoProfile="main">
<Part accessible="1" exists="1" id="142552" key="/library/parts/142552/1526628980/file.ts" duration="2690379" file="/data/tv/The 10 O'Clock News on KTVU Plus (2016)/Season 2018/The 10 O'Clock News on KTVU Plus (2016) - 2018-05-17 23 30 00 - Episode 05-17.ts" size="3691798112" container="mpegts" deepAnalysisVersion="2" optimizedForStreaming="0" packetLength="188" requiredBandwidths="10102,10096,10096,10096,10096,10096,10096,10096" videoProfile="main">
<Stream id="321010" streamType="1" codec="mpeg2video" index="0" bitrate="10594" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" closedCaptions="1" colorRange="tv" frameRate="59.940" height="720" level="4" profile="main" refFrames="1" requiredBandwidths="9718,9713,9713,9713,9713,9713,9713,9713" scanType="progressive" streamIdentifier="256" width="1280" displayTitle="Unknown (MPEG2VIDEO)"/>
<Stream id="321011" streamType="2" selected="1" codec="ac3" index="1" channels="2" bitrate="192" language="English" languageCode="eng" audioChannelLayout="stereo" requiredBandwidths="192,192,192,192,192,192,192,192" samplingRate="48000" streamIdentifier="257" displayTitle="English (AC3 Stereo)"/>
<Stream id="321012" streamType="2" codec="ac3" index="2" channels="2" bitrate="192" language="Español" languageCode="spa" audioChannelLayout="stereo" requiredBandwidths="192,192,192,192,192,192,192,192" samplingRate="48000" streamIdentifier="258" displayTitle="Español (AC3 Stereo)"/>
</Part>
</Media>
<Extras size="0"> </Extras>
</Video>
</MediaContainer>

[JonnyWong16]

Could you get the XMl for the show level and the season level as well?

[didyouexpectthat]

Can you elaborate? There is no XML available at the show/season level.
https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/ claims that it is for the library item.
Show level:

Season level:

[JonnyWong16]

Change the ratingKey (51851) in the URL of that episode XML to the parentRatingKey (50568) grandparentRatingKey (50567).

[didyouexpectthat]

Thanks.
50568:

<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="2" librarySectionTitle="TV" librarySectionUUID="725dd294-e0e4-4ba1-9c92-11d0bafcfefc" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1525990867">
<Directory ratingKey="50568" key="/library/metadata/50568/children" parentRatingKey="50567" guid="local://50568" librarySectionTitle="TV" librarySectionID="2" librarySectionKey="/library/sections/2" type="season" title="Season 2018" parentKey="/library/metadata/50567" parentTitle="The 10 O'Clock News on KTVU Plus" summary="" index="2018" parentIndex="1" viewCount="3" lastViewedAt="1526814307" thumb="/library/metadata/50567/thumb/1522395394" parentThumb="/library/metadata/50567/thumb/1522395394" leafCount="7" viewedLeafCount="0" addedAt="1522395395">
<Extras size="0"></Extras>
</Directory>
</MediaContainer>

50567:

<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="2" librarySectionTitle="TV" librarySectionUUID="725dd294-e0e4-4ba1-9c92-11d0bafcfefc" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1525990867">
<Directory ratingKey="50567" key="/library/metadata/50567/children" guid="com.gracenote.onconnect://show/12814988" librarySectionTitle="TV" librarySectionID="2" librarySectionKey="/library/sections/2" type="show" title="The 10 O'Clock News on KTVU Plus" titleSort="10 O'Clock News on KTVU Plus" summary="Major local news covering the stories that matter most to the Bay Area; weather reports; sports." index="1" viewCount="8" lastViewedAt="1526814307" year="2016" thumb="/library/metadata/50567/thumb/1522395394" originallyAvailableAt="2016-01-01" leafCount="7" viewedLeafCount="0" childCount="1" addedAt="1522395394" autoDeletionItemPolicyUnwatchedLibrary="-7" autoDeletionItemPolicyWatchedLibrary="7" flattenSeasons="0">
<Genre id="2399" filter="genre=2399" tag="News"/>
<Channel id="13464" filter="channel=13464" tag="36.1 KICUDT (Independent)"/>
<Location path="/data/tv/The 10 O'Clock News on KTVU Plus (2016)"/>
<Extras size="0"></Extras>
</Directory>
</MediaContainer>