Intranet Geo IP plugin does not track correctly

[nanand1806]

Hello,
I am using matomo(version: 3.11.0) for intranet website on premises on VM running with OS Windows server 2012 R2.
My question is regarding geo loctaion tracking and for this purpose i am using plugin called “Intranet Geo IP”
But still I could see most of the visitors logs are unknown. I have also configured IntranetGeoIP.data.php with our networks IP. Could you please help me to get the visitor logs with accurate region ( country,city).
DB :- My SQL (version: 5.5.49)
PHP :- version: 7.3.1

Awaiting for your help on this.

[wolf404]

as stated in the readme: the region codes are stored in piwik/libs/MaxMindGeoIp/geoipregionvars.php - you have to figure out by yourself which location is in which region and insert the code manually.
If your IP subnets are not assigned to individual locations you are stuck somehow....

For a proper map display you need location_country, location_region and the lat/lon values, location_city naming is completely up to you.