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[WetHat]

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[roy6n23]

Hello,

May I ask if the tag is compatible with Microsoft 365?

My version is

Microsoft® OneNote® 适用于 Microsoft 365MSO (版本 2110 Build 16.0.14527.20270) 64 位

[WetHat]

The TaggingKit is compatible with all OneNote desktop versions starting with OneNote 2013. All desktop versions which are part of Office 365 are supported too. The WIndows 10 App Store version is not supported see issue #6 .

[roy6n23]

Thank you so much for your reply.
After trying lots of time, I still get "not loaded. A runtime error occurred during the loading of the COM add-in." message when trying to add the add-in in OneNote (Microsoft 365 Apps for enterprise).

[WetHat]

There is a service called 'dllhost' which is needed to load .net add-ins (which the TaggingKit is). Sometimes that service gets stuck. The easiest way to recover from that is to reboot the computer and then open OneNote again. If the TaggingKit does not show up after that please, try the steps in Tagging Kit Not Shown in Ribbon.

Let me know how that goes.

[WetHat]

The TaggingKit has been tested with:

Currently I have no idea why the installation on your computer is going sideways. Are there any TaggingKit log files in your %TEMP% directory you can send me?

[roy6n23]

Thank you for your reply. May I ask where is the TaggingKit log file? Does it exist in C:\Windows\Temp ? But I cannot find any .tmp file name related with TaggingKit.

Best regards.

[WetHat]

The log files are in %TEMP% which is usually something like C:\Users\<user>\AppData\Local\Temp, where <user> is your username. The log files are named something like taggingkit_8D9B273B2D6857C.log. The hexadecimal part of filename the is used to make it unique. So you would search for taggingkit_*.log. If no such file is in %TEMP%, the add-in code was never initialized and something else prevented the add-in from being loaded.

[roy6n23]

I have solved it!!! In fact, not my credit, because I found the original OneNote login function also appeared abnormal, I understood that may be my software problems, not your add-in problems, so I just office components constantly reinstalled and uninstalled, after three times, finally succeeded. Thank you for your patient answer, hope you all go well!

[WetHat]

Congratulations for solving this issue! Repairing an Office installation is not a lot of fun. Enjoy the TaggingKit...

[WetHat]

There is a service called 'dllhost' which is needed to load .net add-ins (which the TaggingKit is). Sometimes that service gets stuck. The easiest way to recover from that is to reboot the computer and them open OneNote again. If the TaggingKit dows not show up after that please try the steps in Tagging Kit Not Shown in Ribbon.

Let me know how that goes.