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intents.json
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intents.json
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{
"intents": [
{
"tag": "greeting",
"patterns": ["Hi", "Hello", "Hey", "Good morning", "Good afternoon"],
"responses": ["Hello! How can I assist you today?", "Hi there! What can I do for you?", "Hey! How can I help?"]
},
{
"tag": "goodbye",
"patterns": ["Bye", "See you later", "Goodbye", "Catch you later"],
"responses": ["Goodbye! Have a great day!", "See you later! Take care!", "Bye! Come back soon."]
},
{
"tag": "thanks",
"patterns": ["Thanks", "Thank you", "I appreciate it", "Thanks a lot"],
"responses": ["You're welcome!", "No problem!", "My pleasure!", "You're welcome! Anything else you need?"]
},
{
"tag": "name",
"patterns": ["What's your name?", "Who are you?", "Can you tell me your name?"],
"responses": ["I'm your friendly assistant.", "I am a chatbot created to help you.", "You can call me Chatbot."]
},
{
"tag": "hours",
"patterns": ["What are your hours?", "When are you open?", "What time do you close?"],
"responses": [
"We're open 24/7.",
"You can reach us any time, we are always here!",
"We operate around the clock."
]
},
{
"tag": "location",
"patterns": ["Where are you located?", "What's your address?", "Where can I find you?"],
"responses": [
"We're available online 24/7!",
"You can access our services from anywhere.",
"We are an online-based service."
]
},
{
"tag": "payments",
"patterns": ["What payment methods do you accept?", "Can I pay with credit card?", "Do you accept PayPal?"],
"responses": [
"We accept all major credit cards and PayPal.",
"You can pay using credit cards, debit cards, or PayPal.",
"We accept Visa, MasterCard, American Express, and PayPal."
]
},
{
"tag": "services",
"patterns": ["What services do you offer?", "Can you help me?", "What can you do?"],
"responses": [
"We offer a variety of services including customer support, information retrieval, and more.",
"I can assist you with a range of tasks from answering questions to providing support.",
"Our services include customer assistance, information lookups, and more."
]
},
{
"tag": "shipping",
"patterns": [
"Do you offer international shipping?",
"Can you ship to other countries?",
"What are your shipping options?"
],
"responses": [
"Yes, we offer international shipping.",
"We can ship to most countries worldwide.",
"Our shipping options include standard and express delivery."
]
},
{
"tag": "order_status",
"patterns": ["Where is my order?", "Can you check my order status?", "How can I track my order?"],
"responses": [
"You can track your order using the tracking number provided.",
"Please provide your order number to check the status.",
"You can check your order status on our website under 'My Orders'."
]
},
{
"tag": "refund",
"patterns": ["I want a refund", "Can I return my order?", "How do I get a refund?"],
"responses": [
"You can request a refund through our returns page.",
"Please visit our returns section to initiate a refund.",
"We offer a 30-day refund policy. Visit our returns page for more details."
]
},
{
"tag": "technical_support",
"patterns": ["I need technical support", "I'm having trouble with my account", "Can you help me fix an issue?"],
"responses": [
"Please describe the issue, and I will do my best to assist you.",
"Our technical support team is here to help. Please provide more details about the problem.",
"I'm here to help with any technical issues. What seems to be the problem?"
]
},
{
"tag": "weather",
"patterns": ["What's the weather like?", "Is it going to rain today?", "How's the weather?"],
"responses": [
"I can check the weather for you. Which location are you interested in?",
"Please provide a location to get the current weather details.",
"Let me know the city or area, and I'll provide the weather update."
]
},
{
"tag": "jokes",
"patterns": ["Tell me a joke", "Make me laugh", "Do you know any jokes?"],
"responses": [
"Why don't scientists trust atoms? Because they make up everything!",
"Why was the math book sad? It had too many problems.",
"Why did the scarecrow win an award? Because he was outstanding in his field!"
]
},
{
"tag": "appointment",
"patterns": ["I need to book an appointment", "Can I schedule a meeting?", "How do I set up an appointment?"],
"responses": [
"You can book an appointment through our website.",
"Please provide your preferred date and time for the appointment.",
"Appointments can be scheduled online or through our customer service."
]
},
{
"tag": "cancel_appointment",
"patterns": ["I need to cancel my appointment", "How do I cancel a meeting?", "Can I reschedule my appointment?"],
"responses": [
"You can cancel or reschedule your appointment through our website.",
"Please provide your appointment details to cancel or reschedule.",
"Visit the appointments section on our website to make changes."
]
},
{
"tag": "reschedule",
"patterns": [
"Can I reschedule my appointment?",
"I need to change my appointment time",
"How do I reschedule my booking?"
],
"responses": [
"You can reschedule your appointment through our website.",
"Please provide your current appointment details and preferred new time.",
"Visit our website to reschedule your appointment easily."
]
},
{
"tag": "product_info",
"patterns": [
"Can you tell me about this product?",
"I need information about a product",
"What are the details of this item?"
],
"responses": [
"Please provide the product name or SKU for more information.",
"You can find detailed product information on our website.",
"What specific product details are you looking for?"
]
},
{
"tag": "warranty",
"patterns": [
"What is the warranty on this product?",
"Do you offer warranties?",
"How long is the warranty period?"
],
"responses": [
"Our products come with a one-year warranty.",
"We offer a two-year warranty on selected items.",
"Please check the product page for specific warranty details."
]
},
{
"tag": "exchange",
"patterns": ["Can I exchange this product?", "What is your exchange policy?", "How do I exchange an item?"],
"responses": [
"You can exchange products within 30 days of purchase.",
"Please visit our returns and exchanges page for details.",
"We offer exchanges on items that are in original condition."
]
},
{
"tag": "complaint",
"patterns": ["I have a complaint", "How do I file a complaint?", "I need to report an issue"],
"responses": [
"We are sorry to hear that. Please describe the issue in detail.",
"You can file a complaint through our customer service portal.",
"Our team will address your complaint as soon as possible."
]
},
{
"tag": "feedback",
"patterns": ["I have some feedback", "Can I give you some feedback?", "Where can I leave feedback?"],
"responses": [
"We appreciate your feedback. Please share your thoughts with us.",
"You can leave feedback on our website.",
"Thank you for your feedback! It helps us improve our services."
]
},
{
"tag": "subscription",
"patterns": [
"Do you have a subscription service?",
"How do I subscribe?",
"Tell me about your subscription plans"
],
"responses": [
"Yes, we offer subscription services. You can find details on our website.",
"You can subscribe to our services through the subscription page.",
"We have various subscription plans to suit your needs."
]
},
{
"tag": "unsubscription",
"patterns": ["How do I unsubscribe?", "I want to cancel my subscription", "Can I stop my subscription?"],
"responses": [
"You can unsubscribe through your account settings on our website.",
"Please visit the subscription management page to cancel your subscription.",
"If you need assistance with unsubscribing, our customer service team is here to help."
]
},
{
"tag": "password_reset",
"patterns": ["I forgot my password", "How do I reset my password?", "I can't access my account"],
"responses": [
"You can reset your password using the 'Forgot Password' link on the login page.",
"Please provide your email address to receive password reset instructions.",
"Follow the instructions sent to your email to reset your password."
]
},
{
"tag": "order_cancellation",
"patterns": ["I need to cancel my order", "How do I cancel an order?", "Can I stop my order?"],
"responses": [
"You can cancel your order within 24 hours of placing it.",
"Visit the 'My Orders' section on our website to cancel your order.",
"Please contact customer service to assist with order cancellation."
]
},
{
"tag": "loyalty_program",
"patterns": [
"Do you have a loyalty program?",
"How do I join the loyalty program?",
"Tell me about your rewards program"
],
"responses": [
"Yes, we have a loyalty program. You can join on our website.",
"Earn points and get rewards by joining our loyalty program.",
"Check out our loyalty program page for more details and benefits."
]
},
{
"tag": "newsletter",
"patterns": ["How do I subscribe to your newsletter?", "I want to receive updates", "Can I get your newsletter?"],
"responses": [
"You can subscribe to our newsletter on our website.",
"Sign up for our newsletter to receive the latest updates and offers.",
"Visit our subscription page to join our mailing list."
]
},
{
"tag": "privacy_policy",
"patterns": ["What is your privacy policy?", "How do you handle my data?", "Tell me about your data privacy"],
"responses": [
"You can read our privacy policy on our website.",
"We take your privacy seriously and handle your data with care.",
"Our privacy policy provides detailed information on data handling."
]
},
{
"tag": "terms_of_service",
"patterns": [
"What are your terms of service?",
"Where can I find the terms and conditions?",
"Tell me about your service terms"
],
"responses": [
"Our terms of service are available on our website.",
"You can read the terms and conditions on our terms of service page.",
"Please visit our website to view the detailed terms of service."
]
}
]
}