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Please upgrade to the latest code and try again first. Maybe it's already fixed. acme.sh --upgrade If it's still not working, please provide the log with --debug 2, otherwise, nobody can help you.
If you're asking about allowing specific IP addresses through a firewall, this is not practical, as IP addresses are not fixed.
When you apply for a certificate, the first thing to note is that different providers, such as ssl.com or zerossl.com, use the ACME protocol, but each provider has different domain names. Depending on the load, the resolved IP may change at any time, and if a CDN is used, the IP is likely to be random as well.
Steps to reproduce
Debug log
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