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Retrieve current conversation session on refresh #697

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dangollayan opened this issue Feb 27, 2024 · 3 comments
Open

Retrieve current conversation session on refresh #697

dangollayan opened this issue Feb 27, 2024 · 3 comments

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@dangollayan
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dangollayan commented Feb 27, 2024

When a user refreshes the page, the bot starts a new conversation as opposed to enabling the user to continue from where the conversation was left off. I noticed that the chats history are being retained unless you click the "clear chat"

Is there a way to for the user to continue from the last point of contact or to store session attributes so, if the page is refreshed, the user still have the session attributes

@fhoueto-amz
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Thanks @dangollayan we will look into this and revert back

@abhirpat abhirpat self-assigned this Feb 28, 2024
@fhoueto-amz
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fhoueto-amz commented Mar 6, 2024

We will analyze this for prioritization and keep you updated.
Are you using the lex web ui client or the qna chat bot client?

@dangollayan
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Hi @fhoueto-amz , we are using both, and its happening on both

@abhirpat abhirpat removed their assignment Jul 4, 2024
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