Cannot open vault offline - requires Internet connection

[jeffshead]

Bitwarden Beta

• I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

Open Bitwarden and use biometric fingerprint or PIN to login. After login and BW opens, I get the "Requires Internet" error.

Expected Result

Open vault and work offline.

Actual Result

Error stating Internet connection is required. Usually, I cannot get passed this error and have to force close BW and re-open.

Screenshots or Videos

Additional Context

Sometimes when I get the alert depicted in the first image above, clicking the OK button works. However, most of the time I just get the screen depicted in the second image and clicking on the "Try again" link doesn't help. Just keep getting that same screen with the "try again" link. I have to force stop Bitwarden using the Android app settings/info menu. I can then re-open BW and use the the vault, offline. This has been an issue since the major update (stable release) and has plagued each subsequent beta release.

Build Version

2024.8.1-beta (19099)

Environment Details

Android 14
Pixel 4a5G

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for your report! We've added this to our internal board for review.
ID: PM-12005

[Krychaz]

Hi there,

Are you doing that from a locked vault or fully logged out vault?

[jeffshead]

Hi there,

Are you doing that from a locked vault or fully logged out vault?

Locked.

[Krychaz]

I notice that you are running the beta version of the app, is that correct?

Testing with the latest available version which is 2024.7.1 everything works as expected when accessing vault offline.

[jeffshead]

Yes, I'm using latest beta.

Do you know if v2024.7.1 suffers from the bio-metrics bug that's posted here: https://www.reddit.com/r/Bitwarden/comments/1erp2r1/comment/ll4goi0/?context=3

Also, I did not see a stable v2024.7.1 release; only v2024.7.1 beta.

[Krychaz]

2024.7.1 (11086) is the latest version available on Google Play Store

This issue is still present in this version.

[jeffshead]

2024.7.1 (11086) is the latest version available on Google Play Store
This issue is still present in this version.

FYI - The biometrics issue seems to be fixed in 2024.8.1 beta.

[Krychaz]

Thank you for confirming this. I have passed this issue to our engineering team to investigate ahead of release

[HarriBuh]

Still present, even in the official version of 2024.10.2.

[tomikaka22]

Not being able to access my passwords when offline has been a real issue for me multiple times now. Exact same error, exact same behaviour.

I should add that I am self hosting a Vaultwarden instance and I can't reach it when I'm not at home, I am not truly offline.