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Not been able to create passkey on microsoft account #4222

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singhh9596 opened this issue Nov 2, 2024 · 6 comments
Open
1 task

Not been able to create passkey on microsoft account #4222

singhh9596 opened this issue Nov 2, 2024 · 6 comments
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@singhh9596
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singhh9596 commented Nov 2, 2024

Steps To Reproduce

  1. Go to login.live.com
  2. After Logging in, inside the security settings try to add new login method
  3. Choose bitwarden

Expected Result

Should be able see the added passkey on the webpage of Microsoft

Actual Result

Bitwarden shows that it has saved the passkey, but the MS webpage never registers it, there are no issues with Google Passkey whatsoever. The same thing happens if you try to log in using Bitwarden (excluding the keyboard shortcut). In my opinion, MS doesn't allow you to leave the page to perform actions.

Screenshots or Videos

No response

Additional Context

No response

Build Version

2024.10.2

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

Pixel 8a Android 14
Samsung m42 5g android 13 one ui 5.1

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@singhh9596 singhh9596 added the bug label Nov 2, 2024
@bitwarden-bot
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Thank you for your report! We've added this to our internal board for review.
ID: PM-14432

@singhh9596
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Same is the case with paypal

@NovaSilentium
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Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

@singhh9596
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Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

screen-20241104-193122.mp4

See for yourself. Even though it loaded but the passkey didn't got save. Following this I'll attach the screen recording of the passkey created with Google's passkey

@singhh9596
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screen-20241104-193559.mp4

Created with Google's passkey.

@Felitendo
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Same issue for me. I can login with passkeys, but I can't create them

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