Add Issuer Failing

[AramayisO]

Adding an issuer with a URL and one-time code fails with the following error message:

The issuer URLs and one-time codes are valid because after they failed I tried adding the issuers on the Android wallet app and they worked just fine.

Looking at the logs, I see that the Android wallet makes a GET request to the issuer URL, gets the "introductionURL" from the response, and then makes a POST request to the "introductionURL".

The iOS wallet app only makes the GET request. It does not follow up with a POST request to the "introductionURL".

[ghost]

If you could post the full log, that'll help. Thanks!

[AramayisO]

Here are the logs from the iOS and Android wallets
ios_logs.txt
android_logs.txt

I first tried to add the issuer on iOS. Then, after iOS failed, I used the same url and one-time code to add the issuer on Android.

[AramayisO]

Any update on this issue by any chance?

[ghost]

Not sure what the Issuer Profile looks like but from the iOS logs, it's not finding introductionURL for some reason.

{
      "message":"init call with recipient: Recipient(name: \" \", identity: \"\", identityType: \"email\", isHashed: false, publicAddress: 1J1TYynvh93midrGvhrgmgrfFiyJhHAYku, revocationAddress: nil, deprecatedGivenName: Optional(\"\"), deprecatedFamilyName: Optional(\"\")), issuer: PartialIssuer(version: Blockcerts.IssuerVersion.embedded, name: \"Tech Services\", email: \"tech@email.com\", image: 19106 bytes, id: e3c5f519-49bc-4277-b0a9-4ce392580102, url: tech.com, publicKeys: [], introductionMethod: Blockcerts.IssuerIntroductionMethod.unknown, revocationListURL: Optional(https:\/\/badges-dev.dx.fresnostate.edu\/api\/issuers\/e3c5f519-49bc-4277-b0a9-4ce392580102\/revocations))",
      "level":"debug",
      "tag":"IssuerIntroductionRequest",
      "date":"2019-12-06T20:58:06Z"
   },
   {
      "message":"start",
      "level":"info",
      "tag":"IssuerIntroductionRequest",
      "date":"2019-12-06T20:58:06Z"
   },
   {
      "message":"reporting failure issuerMissingIntroductionURL",
      "level":"debug",
      "tag":"IssuerIntroductionRequest",
      "date":"2019-12-06T20:58:06Z"
   },
   {
      "message":"IssuerIntroductionRequest response",
      "level":"info",
      "tag":"ManagedIssuer",
      "date":"2019-12-06T20:58:06Z"
   },
   {
      "message":"IssuerIntroductionRequest response: issuerMissingIntroductionURL. issuerInvalid. reason: missing, scope: introductionURL",
      "level":"error",
      "tag":"ManagedIssuer",
      "date":"2019-12-06T20:58:06Z"
   }

Noticing that it falls back to PartialIssuer in iOS which happens sometimes if it can't detect the version of the issuer profile or there's a problem with the parsing. Unfortunately it doesn't indicate what problem it had parsing it as an IssuerV2 or whatever language it uses (can't exactly remember right now).

Perhaps you can share the issuer profile here and I can check what might be the issue? it's probably a bug since android doesn't seem to have a problem, but maybe we can see what we can change/add for your issuer so it works on iOS.

[Dicipulofer]

Hello,

I have the same issue. It was working (iOs), but now the error is occurring.

I`m attaching the Issuer profile file.
UFP_1.json.zip

[fabcom-aaron]

Figured this out. Cert Tools adds the IntroductionUrl entry to the issuer.json BUT the app is querying the json for an IntroductionURL entry which it doesn't find. Once I changed the IntroductionUrl->IntroductionURL and added
"IntroductionAuthenticationMethod":"basic" to the issuer profile the introduction goes through.