Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

CSET V11.0.1.0 starts then disappears. #2461

Open
Time4Summer opened this issue Mar 23, 2022 · 2 comments
Open

CSET V11.0.1.0 starts then disappears. #2461

Time4Summer opened this issue Mar 23, 2022 · 2 comments

Comments

@Time4Summer
Copy link

🐛 Bug Report

A clear and concise description of what the bug is.
I have tried installing and reinstalling CSET V11.0.1.0 with a fresh downloaded version of the tool on two Windows 10 machines. Each time I try to launch the program it shows the screen image below for a couple minutes then disappears.

To Reproduce

Installed CSET V11.0.1.0.
Steps to reproduce the behavior:
Clicked the desktop icon to start the program.

Expected behavior

A clear and concise description of what you expected to happen.
The program would run normally like the documentation.

Any helpful log output

Paste the results here:



CSETV11

      		
    

      
  





        



            

              
            

        

      


      
    








      

    



      

  
      



  

  @Marcus-Goectau





  


    

      

  

    

        
    
    

  


      
          
  
      
            Copy link

  

      
    

  


  

      

  
  Member


      

  


  

    

      

      
            Marcus-Goectau
  

      

      

      commented


        Mar 23, 2022


      
  •

  

    
      

        
          edited
          
        
        
      

    
    
      
        
      Loading

      
    
  



    


  





      


        


  
    

      
          
@Conet1502 Would it be possible for you to post your log files for us to take a look at? These can be located in your user local appdata directory. The path would look similar to this: C:\Users\%USER%\AppData\Local\DHS\CSET.

      		
    

  





        


            

            

              
            

        

      


      

            
  

    
  
    
    

  

  



    












      

  
      



  

  @Time4Summer





  


    

      

  

    

        
    
    

  


      
          
  
      
            Copy link

  

      
    

  


  

      



      

  Author


  


  

    

  





      


        


  
    

      
          
Hi Marcus,


This is the are CSET.log

2022-02-22 07:42:38,273 [1] INFO CSETWebCore.DatabaseManager.DbManager - Deleting and recreating localDB MSSQLLocalDB default instance..

2022-02-22 07:42:38,298 [1] INFO CSETWebCore.DatabaseManager.DbManager - Control Database doesn't exist at location: C:\Users%USER%\AppData\Local\DHS\CSET\11.0.1.0\CSETWeb.mdf

2022-02-22 07:42:38,298 [1] INFO CSETWebCore.DatabaseManager.DbManager - copying database file over from C:\Program Files\DHS\CSET 11.0.1.0\Website\Data\CSETWeb.mdf to C:\Users%USER%\AppData\Local\DHS\CSET\11.0.1.0\CSETWeb.mdf

2022-02-22 07:42:38,751 [1] INFO CSETWebCore.DatabaseManager.DbManager - New CSET database is functioning


The CSET_electron.log:


[2022-02-22 07:42:09.802] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-02-22 07:42:09.822] [info]  API launching on port 5000

[2022-02-22 07:42:09.842] [info]  Reports API launching on port 44363

[2022-02-22 07:46:23.826] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-02-22 07:46:23.832] [info]  Debugger has been detached

[2022-02-22 07:46:57.492] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-02-22 07:46:57.510] [info]  API launching on port 5000

[2022-02-22 07:46:57.523] [info]  Reports API launching on port 44363

[2022-02-22 07:51:11.582] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-02-22 07:51:11.585] [info]  Debugger has been detached

[2022-03-10 11:10:38.209] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-10 11:10:38.232] [info]  API launching on port 5000

[2022-03-10 11:10:38.248] [info]  Reports API launching on port 44363

[2022-03-10 11:14:46.627] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-03-10 11:14:46.629] [info]  Debugger has been detached

[2022-03-18 09:29:53.495] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-18 09:29:53.523] [info]  API launching on port 5000

[2022-03-18 09:29:53.544] [info]  Reports API launching on port 44363

[2022-03-18 09:29:53.733] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-18 09:29:53.759] [info]  Debugger has been detached

[2022-03-18 09:29:53.762] [error] UnhandledRejection Error: target closed while handling command

[2022-03-18 09:34:03.637] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-03-18 09:34:03.640] [info]  Debugger has been detached

[2022-03-21 09:41:38.562] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 09:41:38.581] [info]  API launching on port 5000

[2022-03-21 09:41:38.598] [info]  Reports API launching on port 44363

[2022-03-21 09:45:46.787] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-03-21 09:45:46.792] [info]  Debugger has been detached

[2022-03-21 09:48:53.613] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 09:48:53.633] [info]  API launching on port 5000

[2022-03-21 09:48:53.645] [info]  Reports API launching on port 44363

[2022-03-21 09:53:01.843] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-03-21 09:53:01.847] [info]  Debugger has been detached

[2022-03-21 09:53:07.825] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 09:53:07.845] [info]  API launching on port 5000

[2022-03-21 09:53:07.857] [info]  Reports API launching on port 44363

[2022-03-21 09:55:47.380] [info]  Debugger has been detached

[2022-03-21 09:55:47.388] [info]  CSET has been shut down

[2022-03-21 09:55:51.591] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 09:55:51.616] [info]  API launching on port 5000

[2022-03-21 09:55:51.628] [info]  Reports API launching on port 44363

[2022-03-21 09:56:49.444] [info]  Debugger has been detached

[2022-03-21 09:56:49.456] [info]  CSET has been shut down

[2022-03-21 09:56:51.707] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 09:56:51.733] [info]  API launching on port 5000

[2022-03-21 09:56:51.745] [info]  Reports API launching on port 44363

[2022-03-21 10:00:59.935] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-03-21 10:00:59.937] [info]  Debugger has been detached

[2022-03-21 16:26:00.345] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 16:26:00.363] [info]  API launching on port 5000

[2022-03-21 16:26:00.376] [info]  Reports API launching on port 44363

[2022-03-21 16:29:37.549] [info]  Debugger has been detached

[2022-03-21 16:29:37.558] [info]  CSET has been shut down

[2022-03-21 16:29:43.177] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 16:29:43.202] [info]  API launching on port 5000

[2022-03-21 16:29:43.216] [info]  Reports API launching on port 44363

[2022-03-21 16:30:04.724] [info]  Debugger has been detached

[2022-03-21 16:30:04.732] [info]  CSET has been shut down

[2022-03-21 16:32:55.635] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-21 16:32:55.684] [info]  API launching on port 5000

[2022-03-21 16:32:55.701] [info]  Reports API launching on port 44363

[2022-03-21 16:42:33.487] [error] UnhandledRejection Error: Render frame was disposed before WebFrameMain could be accessed

at Object.n._sendInternal (electron/js2c/browser_init.js:165:558)

at Object.m._sendInternal (electron/js2c/browser_init.js:161:2472)

at electron/js2c/browser_init.js:201:729

at new Promise ()

at Object.invokeInWebContents (electron/js2c/browser_init.js:201:477)

at Object.m.executeJavaScript (electron/js2c/browser_init.js:161:3166)

[2022-03-21 16:42:33.489] [info]  Debugger has been detached

[2022-03-21 16:42:33.497] [info]  CSET has been shut down

[2022-03-22 07:37:55.203] [info]  Root Directory of CSET Electron app: C:\Program Files\DHS\CSET 11.0.1.0

[2022-03-22 07:37:55.224] [info]  API launching on port 5000

[2022-03-22 07:37:55.244] [info]  Reports API launching on port 44363

[2022-03-22 07:42:03.485] [error] Error: Max API connection retries reached

at Request._callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\main-electron.js:398:23)

at Request.self.callback (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:185:22)

at Request.emit (events.js:376:20)

at Request. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1154:10)

at Request.emit (events.js:376:20)

at IncomingMessage. (C:\Program Files\DHS\CSET 11.0.1.0\resources\app.asar\node_modules\request\request.js:1076:12)

at Object.onceWrapper (events.js:482:28)

at IncomingMessage.emit (events.js:388:22)

at endReadableNT (internal/streams/readable.js:1336:12)

at processTicksAndRejections (internal/process/task_queues.js:82:21)

[2022-03-22 07:42:03.490] [info]  Debugger has been detached

      		
    

  





        


            

            

              
            

        

      


      

            
  

    
  
    
    

  

  



    
















  
  

    

      

  





  




  
  

              

  
    Sign up for free
    to join this conversation on GitHub.
    Already have an account?
    Sign in to comment


  



  






  
                  




    

  


      
  

    Assignees
  



        

    No one assigned







      


  


  

    Labels
  



    

    None yet







      

  

    

        

    Projects
  


        




    None yet




  



      


  

    
  

    Milestone
  


      No milestone





    
      
          


  

    
      

        
    

    Development
  




              
No branches or pull requests







    
  




        
      

    

  
      

  

    

      2 participants
    

    

        
          @Time4Summer 
        
          @Marcus-Goectau