diff --git a/pages/help/help_faq.md b/pages/help/help_faq.md index 4265980f..95d964c8 100644 --- a/pages/help/help_faq.md +++ b/pages/help/help_faq.md @@ -69,18 +69,18 @@ Get more help [adding or removing domain managers](https://get.gov/help/domain-m ## Why don't I see my domain when I sign in to the registrar? -Your domains are closely tied to the email address you use when signing in to the .gov registrar. +Your domain is closely tied to the email address you use when signing in to the .gov registrar. -**If you had a .gov account prior to November 2023**: We launched a new .gov registrar. When signing in, you need to use a [Login.gov account](https://login.gov/help/get-started/create-your-account/){.usa-link--external} that’s associated with the same email address you used to sign in to the old registrar. That will ensure you have access to your existing domains. +**If you had a .gov account prior to November 2023**: We launched a new .gov registrar. When signing in, you need to use a [Login.gov account](https://login.gov/help/get-started/create-your-account/){.usa-link--external} that’s associated with the same email address you used to sign in to the old registrar. That will ensure you have access to your existing domain. -**If you have more than one Login.gov account, or have more than one email address associated with your Login.gov account**: When signing in to the .gov registrar, you need to use the [Login.gov account](https://login.gov/help/get-started/create-your-account/){.usa-link--external} that’s associated with the email address your .gov domains are assigned to. +**If you have more than one Login.gov account, or have more than one email address associated with your Login.gov account**: When signing in to the .gov registrar, you need to use the [Login.gov account](https://login.gov/help/get-started/create-your-account/){.usa-link--external} that’s associated with the email address your .gov domain is assigned to. - If you have more than one Login.gov account, try [signing in](https://manage.get.gov/){target="_blank"} with each account. - If you have more than one email address associated with your Login.gov account, try [signing in](https://manage.get.gov/){target="_blank"} with a different email address. - We recommend using a Login.gov account that is only linked to your work email. **If someone invited you to manage a domain**: Confirm which email address your domain invitation was sent to. When signing in to the .gov registrar, you need to use a [Login.gov account](https://login.gov/help/get-started/create-your-account/){.usa-link--external} that’s associated with the same email address that was invited. You may need to ask the person who sent the invitation to send another one to your preferred email address. -If you’ve tried the above recommendations and still don’t see your domains, email us at . +If you’ve tried the above recommendations and still don’t see your domain, email us at .