diff --git a/src/content/docs/support/contacting-cloudflare-support.mdx b/src/content/docs/support/contacting-cloudflare-support.mdx
index 6083c08a5eec21..816e23d6d27afb 100644
--- a/src/content/docs/support/contacting-cloudflare-support.mdx
+++ b/src/content/docs/support/contacting-cloudflare-support.mdx
@@ -100,7 +100,7 @@ To submit a support case, follow these steps:
     * Relevant logs from the origin web server
     * Output from [test tools](/support/troubleshooting/general-troubleshooting/gathering-information-for-troubleshooting-sites/) such as MTR, traceroute, dig/nslookup, and cURL
       \-   Priority level, impact to service / production
-      \-   Any collaborators whom you wish to be cc’d on the case
+      - Any collaborators whom you wish to be cc'd on the case
 11. Click **Submit Case**
 
 \*\* Available to certain plan types only. Refer to chart above for details.