From 7ff1b408e7b54eea325ba571190551a874e57c6e Mon Sep 17 00:00:00 2001 From: Peter Simpson <40800258+pj-simpson@users.noreply.github.com> Date: Tue, 30 Jan 2024 09:46:25 +0000 Subject: [PATCH 1/2] Update myob-integration-reference.md After an interaction/investigation with MYOB support, they've advised on the reliability/performance of their API in relation to companies with larger datasets. --- .../accounting/myob/myob-integration-reference.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/docs/integrations/accounting/myob/myob-integration-reference.md b/docs/integrations/accounting/myob/myob-integration-reference.md index a7375cc7f..82136c3bc 100644 --- a/docs/integrations/accounting/myob/myob-integration-reference.md +++ b/docs/integrations/accounting/myob/myob-integration-reference.md @@ -46,6 +46,10 @@ MYOB AccountRight supports multiple currencies, but still operates with base cur MYOB does not supply time information when the `issueDate` field is pulled by Codat. As such, the date field value is always `yyyy-mm-ddT00:00:00`. +### Performance + +MYOB recommend that company files in their system are kept below 2GB. If a company has a large amount of data, some timeouts will be expected when consuming their service. If Codat encounters a timeout error when fetching data from MYOB, we will retry the operation a number of times. This may lead to some datasets taking longer than expected to complete, but it can also lead to fetch errors. For further reading, please see [this article](https://apisupport.myob.com/hc/en-us/articles/6366818637583-504-Gateway-Time-out-errors) from their support knowledge base. + ## FAQs ### Where must company data be stored? From 07e5961ec619dc5f234b943227f647b01e37babf Mon Sep 17 00:00:00 2001 From: Polina <112084241+pzaichkina@users.noreply.github.com> Date: Tue, 30 Jan 2024 10:07:51 +0000 Subject: [PATCH 2/2] Update myob-integration-reference.md --- .../accounting/myob/myob-integration-reference.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/docs/integrations/accounting/myob/myob-integration-reference.md b/docs/integrations/accounting/myob/myob-integration-reference.md index 82136c3bc..0696ede8e 100644 --- a/docs/integrations/accounting/myob/myob-integration-reference.md +++ b/docs/integrations/accounting/myob/myob-integration-reference.md @@ -48,7 +48,9 @@ MYOB does not supply time information when the `issueDate` field is pulled by Co ### Performance -MYOB recommend that company files in their system are kept below 2GB. If a company has a large amount of data, some timeouts will be expected when consuming their service. If Codat encounters a timeout error when fetching data from MYOB, we will retry the operation a number of times. This may lead to some datasets taking longer than expected to complete, but it can also lead to fetch errors. For further reading, please see [this article](https://apisupport.myob.com/hc/en-us/articles/6366818637583-504-Gateway-Time-out-errors) from their support knowledge base. +MYOB recommend that company files in their system are kept below 2GB. If a company has a large amount of data, some timeouts will be expected when consuming their service. If Codat encounters a timeout error when fetching data from MYOB, we will retry the operation a number of times. This may lead to some datasets taking longer than expected to complete or fetch errors. + +To learn more, see the [504 Gateway Time out errors](https://apisupport.myob.com/hc/en-us/articles/6366818637583-504-Gateway-Time-out-errors) article in MYOB's support knowledge base. ## FAQs