delete-an-sla.md

Delete an SLA

Delete an SLA.

{% hint style="info" %} You are required to have the manage-livechat-sla permission. {% endhint %}

URL	Requires Auth	HTTP Method
api/v1/livechat/sla/:slaId	YES	DELETE

Headers

Argument	Example	Required	Description
X-User-Id	myuser-name	Required	The authenticated user ID.
X-Auth-Token	myauth-token	Required	Auth token.

Path Parameters

Argument	Example	Required	Description
slaId	641daf3d7718f90c810429c8	Required	The Id of the SLA to delete.

Example Call

curl --location --request DELETE 'http://localhost:3000/api/v1/livechat/sla/641daf3d7718f90c810429c8' \
--header 'X-Auth-Token: q2zjkgQt_OmYaBY4nEp50-r7yUAqVIoAqgo0jjBIws5' \
--header 'X-User-Id: rYhzFRd2QZjNwAAXX'

Example Result

Success

{
    "success": true
}

Error

Any of the following errors can occur on the endpoint.

• Authorization: Requires an authentication token for the request to be made.
• No Permission: This occurs when the authenticated user doesn't have manage-livechat-sla permission.
• Not Found: This error gets returned when no SLA is found with the Id provided.

{% tabs %} {% tab title=" Authorization" %}

{
    "status": "error",
    "message": "You must be logged in to do this."
}

{% endtab %}

{% tab title="No Permission" %}

{
    "success": false,
    "error": "error-not-authorized"
}

{% endtab %}

{% tab title="Not Found" %}

{
    "success": false,
    "error": "SLA with id gfgfg56g429c8 not found"
}

{% endtab %} {% endtabs %}

Change Log

Version	Description
6.0.0	Added