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DPI16: natspeak.exe crashes in background when closing #217

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tripfish opened this issue Nov 24, 2024 · 0 comments
Open

DPI16: natspeak.exe crashes in background when closing #217

tripfish opened this issue Nov 24, 2024 · 0 comments
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@tripfish
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If natlink is registered, there is a silent crash in the background when Dragon is closed. You can see this in the event viewer.

As a result, internal commands such as “Restart Windows Immediately” or “Shutdown Windows Immediately” no longer work, because natspeak crashed in the background before shutting down.

Reproduction steps:
install natlink 5.5.7
start dragon
shut down dragon (e.g. via the task bar or command)

You will see a crash entry for natspeak.exe in the event viewer.

Tested DPI 16.0 and 16.1 with a German profile on Windows 11 23H2 and 24H2.
Also tested without natlink and the error did not occur.

Faulting application name: natspeak.exe, Version: 16.10.200.44, Timestamp: 0x6582a0bd
Faulting module name: ntdll.dll, Version: 10.0.22621.4391, Timestamp: 0xaa58fd70
Exception code: 0xc0000374
Fault offset: 0x000edcdf
Faulting process ID: 0x0x643C
Faulting application start time: 0x0x1DB3E6172E3ACF2
Faulting application path: C:\Program Files (x86)\Nuance\NaturallySpeaking16\Program\natspeak.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 78e82132-a678-4f6b-923b-6de8e4d0e16d
Faulting package full name:
Faulting package-relative application ID:
@LexiconCode LexiconCode added the bug Something isn't working label Nov 29, 2024
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