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Getting help

Dmitry Dulepov edited this page Sep 10, 2017 · 36 revisions

Community help (free)

If you do not know how to do something, or you have a problem that you cannot solve, you can ask questions and get free help from the TYPO3 community in the TYPO3 Slack group (there is a dedicated #realurl channel).

Support questions in the bug tracker are not allowed and will be closed without answers.

Direct help from the author of RealURL (paid)

If you require help with your case directly from the author of RealURL, it is available for payment. Paid support is offered to EU or Swiss companies only (no private persons due to complicated EU laws on B2C taxes across countries). Hourly rate is 45€/hour with a minimum charge of 100€. Payment method is EU bank transfer. I will provide a reverse VAT invoice from a EU company based in Latvia.

If you do not need help but want to support or sponsor further development, you can also make a payment the same way as for paid help. Please, contact me for more details.

Contact for help is dmitry.dulepov@gmail.com.

Please, allow 48h for responses because I am very busy at the moment!