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Email Communication and Use
2019-04-17
duy
team
handbook
employee

We use email as our formal tool for both internal and external communication. Every email is utilized for a specific field, which comes along with different instructions.

We currently go with these:

Communication

For external communication. Clients or people outside the company should only know this email to communicate with us.

Every email composed by team@d.foundation should be meant for external contacts, such as agreement or announcement.

For internal communication. Everything happens in the company, the operation email should be in the cc.

operation@d.foundation email is used to

  • Inform employee on his/her employment issue (term of employment, salary adjustment, review, meeting)
  • Log conversation with clients from other personal team accounts (through cc)
  • etc

For hiring. spawn@d.foundation stores every material used for the hiring process, which includes

  • Invitation for tests ( Pre-Assessment/ Assignment)
  • Receive DO-NOT-REPLY notification from CCAT (our resource to assess applicant's competence )
  • Confirmation/Reject email for applicants
  • Job offer
  • Automated receive CV from job sites (IT Viec)

As it sounds, accounting@d.foundation is all for the issue that relates to money transaction.

  • Invoice information (in & out)
  • Notification on employee salary adjustment (through cc from Operation)
  • Tax

Use

Miner email is used by our Developers to create an account and log in all of our mobile applications for mobile testing. Whenever a problem or bug comes in our app, a notification should be dropped at this email.