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customer-attrition

ISOM3360 - Data Mining for Business Analytics: Project

  • Customer attrition classification machine learning models

  • Learning Objectives: apply the data mining techniques to solve real world problems
    • Specification: Raw Dataset: ECommerce.csv, Cleansed Datset: ECommerce_Cleansed, Recleansed Dataset: Ecommerce_Cleansed_Clustering and Ecommerce_Cleansed_KNN
  • Python Libraries: pandas, numpy, sklearn, matplotlib, seaborn
    • Machine Learning Models: Decision Tree, Logistic Regression, Naïve Bayes, K-Nearest Neighbors, K-Means Clustering
  • Improvements: expand cost-sensitive analysis through market research, utilize unsupervised learning in downstream pipeline to prepare dataset through clustering, use ensemble learning to aggregate models