Google Mail not loading (Company login) #1973
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bug 🪲
Something isn't working
Comments
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Gmail stopped working for me too today. I've done the usual, "Reload", "Clear Cache", "Disable service" + "Enable Service". Additionally Google Calendar stopped working exactly the same way. |
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We can confirm, that it is also in older versions of ferdium tried Ferdium-win-AutoSetup-6.7.6-x64.exe and cleared also |
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I can confirm that this also happens when I tried to login with my university email (Google Workspace). |
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Similarly also impacted by this issue. I'm seeing the redirect flow from corporate SSO and then it just stops at https://accounts.google.com/a/company.com/acs. I'm seeing a few possibly related errors in the console logs |
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I've tried reverting to both 6.7.7 and 6.7.6, however neither have made any improvement for resolving this 😞 |
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Same problem is in hangouts chat, try to access to company login. Debian Linux, tried 7.0 and 7.0.1 nightly build. |
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same problem on Fedora 40, ferdium 7.0.0 with company gmail as well as company calendar |
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Same, corporate GCal and Gmail doesn't work since yesterday, tested on various Ferdium versions |
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I have the strange feeling, that it has to do with the way google is promoting the use of passkeys during login. I was presented with such dialogs a lot, also in the corporate accounts. Some of my team mates are presented with those "advertisements" during login to use their passkey instead, but they have never set up this feature. Some others are using it, otherwise I would just disable it for testing in the google admin console. |
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I can confirm, that only corporate accounts are affected, that use external identity providers (IdP's). Corporate user accounts (like super admins) with a plain google login are not affected. |
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Avoid duplicates
Ferdium Version
7.0.0
What Operating System are you using?
Windows
Operating System Version
Edition Windows 10 Pro Version 22H2 Installed on 06/08/2022 OS build 19045.5131 Experience Windows Feature Experience Pack 1000.19060.1000.0
What arch are you using?
x64
Last Known Working Ferdium version
7.0.0 (it just stopped working suddenly, without updating to a newer Ferdium version, so thats why this is same as above)
Expected Behavior
Service loads and i can read my emails
Actual Behavior
After logging in to my account, there is a short loading animation (something rotating, and google being written). But afterwards, everything is grey. There are no errors in the dev console during this process.
before logging in (aka after doing ctrl R to refresh the service):
after logging in:
after finish rotating:
I have already tried setting user agent to
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36but it doesn't work.Gmail still works fine for my personal gmail account, but not for the one at work.
Steps to reproduce
I don't know if this can be reproduced easily with just any login, as for myself it still works fine with my personal account.
But the steps are:
Additional note: after doing ctrl R to reload the service, i have to relogin.
Debug link
No response
Screenshots
No response
Additional information
No response
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