Difference between Android and iOS 3D model

[divclass1]

Hi,

I have a lamp in AR. When I view it from the top the part with the circles is visible. But when I view it from the bottom, it's not visible. This issue only happens on iOS. On Android it's visible from the top and bottom. How can I fix this?

Thanks in advance!!

[elalish]

Welcome to the joys of USDZ - Apple's unspec'ed 3D format. I don't actually know if it even is fixable; USDZ is missing a lot of important 3D features. @AdaRoseCannon in case Apple has any insight, and to politely prod them to support glTF so that users don't need to deal with their files being mangled by conversion.

[divclass1]

Thanks for your quick reply. @elalish Really appreciate it. Hopefully @AdaRoseCannon can do something about this 😂