diff --git a/.release-please-manifest.json b/.release-please-manifest.json
index f19cb84c37da..658ef8d446e1 100644
--- a/.release-please-manifest.json
+++ b/.release-please-manifest.json
@@ -257,7 +257,7 @@
   "google-cloud-dialogflow+FILLER": "0.0.0",
   "google-cloud-dialogflow-cx": "1.0.0",
   "google-cloud-dialogflow-cx+FILLER": "0.0.0",
-  "google-cloud-dialogflow-cx-v3": "0.19.0",
+  "google-cloud-dialogflow-cx-v3": "0.20.0",
   "google-cloud-dialogflow-cx-v3+FILLER": "0.0.0",
   "google-cloud-dialogflow-v2": "0.26.2",
   "google-cloud-dialogflow-v2+FILLER": "0.0.0",
diff --git a/google-cloud-dialogflow-cx-v3/CHANGELOG.md b/google-cloud-dialogflow-cx-v3/CHANGELOG.md
index 33dbcf0e39d5..114265f7e851 100644
--- a/google-cloud-dialogflow-cx-v3/CHANGELOG.md
+++ b/google-cloud-dialogflow-cx-v3/CHANGELOG.md
@@ -1,5 +1,12 @@
 # Changelog
 
+### 0.20.0 (2023-08-15)
+
+#### Features
+
+* added agent level route group ([#22764](https://github.com/googleapis/google-cloud-ruby/issues/22764)) 
+* added flow import strategy 
+
 ### 0.19.0 (2023-07-11)
 
 #### Features
diff --git a/google-cloud-dialogflow-cx-v3/lib/google/cloud/dialogflow/cx/v3/version.rb b/google-cloud-dialogflow-cx-v3/lib/google/cloud/dialogflow/cx/v3/version.rb
index 33a7b78df023..1e4d13225aa7 100644
--- a/google-cloud-dialogflow-cx-v3/lib/google/cloud/dialogflow/cx/v3/version.rb
+++ b/google-cloud-dialogflow-cx-v3/lib/google/cloud/dialogflow/cx/v3/version.rb
@@ -22,7 +22,7 @@ module Cloud
     module Dialogflow
       module CX
         module V3
-          VERSION = "0.19.0"
+          VERSION = "0.20.0"
         end
       end
     end