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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<!-- saved from url=(0043)http://tiharprisons.nic.in/html/charter.htm -->
<!-- saved from url=(0043)http://tiharprisons.nic.in/html/charter.htm --><!-- saved from url=(0056)../html/about.htm --><HTML><HEAD><TITLE>Tihar Prisons : Citizen Charter</TITLE>
<META http-equiv=Content-Type content="text/html; charset=windows-1252">
<META
content="Tihar Prisons : About this prison complex and the reformation strategy followed in this prison"
name=description>
<META
content="prison, prisoners, jail, reform, rehabilitation, training, delhi, correction, india, tihar, vocation"
name=keywords>
<META content="MSHTML 6.00.2900.2180" name=GENERATOR>
<style type="text/css">
<!--
.style1 {font-family: Georgia, "Times New Roman", Times, serif}
-->
</style>
</HEAD>
<BODY vLink=#333333 aLink=#ff0000 link=#333399 bgColor=#ffffff
background="Tihar Prisons Citizen Charter_files/chbg.gif">
<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0>
<TBODY>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=0 width=632 border=0>
<TBODY>
<TR>
<TD rowSpan=2><A href="http://tiharprisons.nic.in/welcome.html"><IMG
height=118 alt="Delhi Prisons Logo" hspace=17
src="../images/logom.gif" width=90
vspace=3 border=0></A></TD>
<TD rowSpan=2><IMG height=1 src="" width=30 border=0><IMG height=73
alt="Tihar Prisons" hspace=10
src="../images/tiharm.gif" width=163
border=0></TD>
<TD vAlign=bottom align=middle>
<DL>
<DD align="center"><BR>
<span class="style1"><font size="+3">Prisoner </font></span><font size="+3">Charter</font></DD>
</DL></TD></TR>
<TR>
<TD vAlign=top align=middle><IMG height=5 src="" width=1
border=0><BR>
<P> </P></TD></TR></TBODY></TABLE></TD></TR>
<TR>
<TD>
<TABLE cellSpacing=0 cellPadding=0 width=666 border=0>
<TBODY>
<TR>
<TD width=170><IMG height=1 src="" width=170 border=0></TD>
<TD width=492>
<P align=left><B><FONT face=Arial size=2>1. What is the vision of
the Prisons Department?</FONT> </B></P>
<UL type=circle>
<LI>
<P align=left><FONT face=Arial size=2>To provide for the safe and
secure detention of the prisoners committed to Prison
custody.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>To provide for the
reformation and rehabilitation of prisoners.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>To provide for Basic Minimum
facilities to prisoners to maintain human dignity.</FONT>
</P></LI></UL>
<P align=left><B><FONT face=Arial size=2>2. What is the Mission of
Prisons Department?</FONT> </B></P>
<UL type=circle>
<LI>
<P align=left><FONT face=Arial size=2>To provide minimum standard
of living/treatment to the prisoners remanded to judicial custody
and at the same time to reform /rehabilitate them by involving
them in various vocational, spiritual, educational activities so
that they become useful citizen of the country after their
release.</FONT> </P></LI></UL>
<P align=left><B><FONT face=Arial size=2>3. What is the organization
set up of Prisons Department?</FONT> </B></P>
<UL type=circle>
<LI>
<P align=left><FONT face=Arial size=2>The Director General of
Prisons, Delhi is the Head of the Prison Department and is
assisted by Addl.I.G.(P) and Deputy Inspector General of Prisons.
A Jail Superintendent heads each jails and Deputy Superintendents,
Assistant Superintendents, Head Warders and Warders assist
him.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>The custodial duties of the
prisoners are performed by the Jail Staff where as the external
security, Patrolling, search etc. are taken care by Tamil Nadu
Special Police, ITBP and Central Reserve Police Force.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>A Battalion of Delhi Armed
Police handles the escorting of the prisoners to the
courts/hospitals etc.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>A Resident Medical Officer
heads the Medical Administration of all Jails. Senior Medical
Officers head the Medical administration of each jail assisted by
Medical Officers and other para-medical
staff.<BR></FONT></P></LI></UL>
<P align=left> </P>
<P align=left><B><font size="2" face="Arial">4. What type of services
are being provided?</font></B></P>
<UL type=circle>
<LI>
<P align=left><FONT face=Arial size=2>Safe detention and release
of prisoners;</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>wholesome and hygienic food
to prisoners,</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>arranging interviews of
prisoners with their relatives/friends;</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>visitor management
system/tele-booking of interviews</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>education, spiritual,
vocational and recreational activities for the prisoners in
association with reputed NGOs;</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>specialty and super
specialty medical care to prisoners lodged in jails,</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>crèche facilities to the
children staying with female prisoners,</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Free Legal Aid to
Prisoners</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Holding of Special Courts
for the confessing undertrials in petty offences</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Video Conferencing between
courts and jails for extension of judicial remand.</FONT>
</P></LI></UL>
<P align=left><FONT face=Arial size=2><B>7. What is the Mechanism
for redressal of grievances ?</B><BR></FONT></P>
<UL type=circle>
<LI>
<P align=left><FONT face=Arial size=2>General Public can meet
concerned jail Supdt., DIG(P) and DG(Prisons) in connection with
any of their grievances on all working days</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>DG (Prisons) petition box is
circulated in all jails through the Petitions officer for speedy
redressal.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>DIG(P) is the Vigilance
officer – all complaints can be addressed to DG/DIG.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Sampark Sabha by DG and
Superintendents</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Panchayats of prisoners in
each jail by Supdt Jail and Mahapanchayat with DG
(Prisons).</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of official and
non-official visitors.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Monthly visit by designated
Addl. Sessions Judges who have their own petition boxes
also.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Fortnight visits by District
Magistrates/Addl. District Magistrates.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Grievance Redressal
Committee U/S 57 of the Delhi Prisons Act, 2000 has been
constituted in each jail – Appeal lies to DIG (P)</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Petitions to trial courts –
prisoners can petition about their grievances.</FONT> </P></LI></UL>
<P align=left><FONT face=Arial size=2><B>8. How Right to Information
Act is implemented in Delhi Prisons?</B><BR><BR>For Right to
Information Act, 2005 each Jail Supdt. is Public Information Officer
for the concerned Jail and Dy. Inspector General (prisons) is Public
Information Officer for Prisons Head Quarters. The 1st Appellant
Authority is the Director General (Prisons) for all Public
Information Officer’s. <BR><BR>All the Deputy Superintendents
are Assistant PIO of their respective jails and Law officer is the
Assistant PIO for Prison Headquarters.</FONT></P>
<P align=left><B><FONT face=Arial size=2>9. What is the Official
& Community Participation in jails?</FONT></B></P>
<UL type=circle>
<LI>
<P align=left><FONT face=Arial size=2>Visit of Judges of Supreme
Court of India and Delhi High Court</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of Deputy
Commissioners.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of Additional Session
Judges.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of Board of
Visitors.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Reformation activities by
various NGO’s.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of Members of
Parliament/Member of Legislative Assembly</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of DG/IG (Prisons) of
various States.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of Senior Government
Officers From Center and Delhi State Government.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of Members of National
and Delhi Commission for women.</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of members from Visual
and Print Media</FONT> </P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of ICRC team</FONT>
</P>
<LI>
<P align=left><FONT face=Arial size=2>Visit of UNDP team</FONT>
</P>
<LI>
<P align=left><FONT face=Arial size=2>Holding of Consular access
for the Pakistani prisoners in the presence of Senior Pakistani
Embassy officials.</FONT> </P></LI></UL>
<P align=left> </P>
<HR>
<P align=center> </P></TD></TR>
<TR>
<TD width=170></TD>
<TD width=492></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></BODY></HTML>