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Existing channel memberships are working, but bridge user no longer responds to commands #280

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kelnos opened this issue Apr 6, 2024 · 3 comments

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@kelnos
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kelnos commented Apr 6, 2024

Maybe similar to #278, but I don't see the errors in the status output that the reporter over there saw.

I set up heisenbridge... last fall? Or something. Version 1.14.5 at the time, but I've since updated to 1.14.6, using the docker container (hif1/heisenbridge:1.14.6). It worked fine, and I've connected to LiberaChat and OFTC with a few channels on each. Everything continues to work fine in those channels, I see others' messages, and others see my messages. But the @heisenbridge user on my homeserver no longer responds to any commands. I tried an /unignore like worked for the reporter in #278, but no luck.

Looking at history for the chat, looks like I set it up on Sept 1, 2023, and the next time I tried to issue it a command was on Sept 22, but it did not respond. I must have not thought anything of it at the time, but I've just gone back to it now, and it's still not responding.

systemctl status shows nothing interesting after a restart:

systemd[1]: Started heisenbridge.service - Heisenbridge Matrix->IRC Bridge.
docker[24487]: Heisenbridge v0.0.0
docker[24487]: Trying to detect homeserver public endpoint, this might take a while...
docker[24487]: Fetching joined rooms...
docker[24487]: Homeserver is publicly available at https://[redacted]
docker[24487]: Bridge is in 7 rooms, initializing them...
docker[24487]: All valid rooms initialized, connecting network rooms...
docker[24487]: Init done with 2 networks connecting, bridge is now running!

I tried enabling debug logging (adding -v -v to the startup script), and it does spew a lot of messages about the IRC connections. But when I send VERSION to the @heisenbridge account, nothing new is printed to the log. Anything else I can do to debug this?

@kelnos
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kelnos commented Apr 6, 2024

Also noticed that Element is showing that my message was sent, but has not been received/seen by the heisenbridge user.

@bjo81
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bjo81 commented Apr 8, 2024

I'm having the same issue - and I forgot what I did the last time when it happened.

@NovaAndrom3da
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I wonder if anyone has found a fix to this?

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