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account-upgrade.md

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copyright lastupdated keywords subcollection
years
2019, 2024
2024-10-17
account upgrade, paid account, upgrade to Pay-As-You-Go, upgrade to Subscription, upgrade my account
account

{{site.data.keyword.attribute-definition-list}}

Upgrading your account

{: #upgrading-account}

Lite accounts make it easy to get started with {{site.data.keyword.Bluemix}} and try out services. When you're ready to unlock the full {{site.data.keyword.Bluemix_notm}} catalog, get extra free resources, and more, you can upgrade to a Pay-As-You-Go or Subscription account. {: shortdesc}

You can view your current account type by going to Manage > Account > Account settings in the {{site.data.keyword.Bluemix_notm}} console and checking the Account Type section.

After you upgrade your Lite account to a Pay-As-You-Go account, you get a promotional credit of $200 that is automatically applied to your account. Your $200 credit is valid for 30 days, and your usage is automatically deducted from the credit amount. The credit cannot be used with third-party products, and the credit might not be available for all accounts.

Not sure which type of account you want to upgrade to? Get detailed information about the benefits of each account type in Account types. {: tip}

Before you begin

{: #upgrade-prereq}

To upgrade your account, you must have an access policy with the editor role or higher on all account management services. For more information, see Assigning access to account management services.

Upgrading to a Pay-As-You-Go account

{: #upgrade-paygo} {: support} {: help}

With a Pay-As-You-Go account, you pay for only what you use beyond the free runtime and service allowances. After you upgrade, you can continue to use any instances that you created with your Lite account.

To upgrade to a Pay-As-You-Go account, complete the following steps.

  1. Go to Manage > Account in the {{site.data.keyword.cloud_notm}} console.
  2. Select Account settings, and click Add credit card.
  3. Enter your payment information, click Next, and submit your information.

After your payment information is processed, your account is upgraded and you can explore and access the full {{site.data.keyword.Bluemix_notm}} catalog. For any billable services that you use beyond any free allowances, you receive a monthly invoice.

If you're upgrading to reactivate a deactivated account, your account might take a few days to be fully available. If your account continues to be in a pending state, see Why can't I upgrade my account? for help.

If you can't upgrade your account because of an issue with your credit card, see Troubleshooting credit card error messages for more information. {: tip}

Promotional credit for upgrading your account

{: #promo-paygo}

When you enter a credit card for a new Pay-As-You-Go account, you'll receive a promotional credit to use on any {{site.data.keyword.IBM_notm}} product. To view the list of eligible products, go to the {{site.data.keyword.cloud_notm}} console and select Catalog > Provider > {{site.data.keyword.IBM_notm}}.

The credit might take a few hours to appear in your account. Any unused upgrade credit expires after the 30 day period ends. You are invoiced for any usage that exceeds the promotional credit. To view the promotional credit, go to the Promotions and credits{: external} page or the Invoices page in the console.

The following table lists the current upgrade promotional amounts for different currencies:

Country Currency Converted Promo Amount
United States USD 200.00
Australia AUD 279.94
Brazil BRL 862.84
Canada CAD 260.96
Switzerland CHF 190.85
China CNY 1,836.38
Denmark DKK 1,258.68
Euro EUR 168.67
UK GBP 151.96
Indonesia IDR 3,128,000.00
India INR 14,390.14
Japan JPY 22,400.62
South Korea KRW 232,999.57
Norway NOK 1,654.34
New Zealand NZD 302.40
Sweden SEK 1,781.34
South Africa ZAR 3,563.88
{: caption="Promo price for different currencies" caption-side="top"}

Upgrading to a Subscription account

{: #upgrade-subscription}

With a Subscription account, you commit to a minimum spending amount each month and receive a subscription discount that is applied to that minimum charge. If your usage exceeds your total subscription amount, you're charged the regular non-discounted rate only on the overage.

Subscriptions that you purchase through the console are limited to $5,000 United States dollars (USD) or the equivalent in your billing currency. If you want to purchase a larger subscription, contact {{site.data.keyword.Bluemix_notm}} Sales{: external}.

To upgrade from a Lite account to a Subscription account, complete the following steps.

  1. In the {{site.data.keyword.cloud_notm}} console, go to Manage > Account, and select Account settings. Then, click Upgrade, which takes you to the Subscriptions page.

  2. Select your monthly spending commitment and subscription term, and click Get started.

    If you're not sure how much your typical usage might cost, you can estimate it by using the cost estimator{: external}. {: tip}

  3. Review your subscription details, and then enter your payment information.

    After your payment information is processed, your subscription credit is added to your account. You can monitor your subscription usage on this same Subscriptions page. See Managing subscriptions for more information.

Your subscription renews automatically. If you want to discontinue your subscription renewal, contact support. {: note}

Converting a Pay-As-You-Go account to a Subscription account

{: #paygo-to-subscription}

You can convert your Pay-As-You-Go account to a Subscription account at any time. Contact {{site.data.keyword.Bluemix_notm}} Sales{: external} to get started.