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data-center-closures.md

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copyright lastupdated keywords subcollection
years
2020, 2024
2024-10-22
data centers, data center support, datacenter, data center closure
account

{{site.data.keyword.attribute-definition-list}}

Data center migrations

{: #dc-closure}

As part of the data center modernization strategy for {{site.data.keyword.cloud}}, a data center is scheduled to consolidate. {: shortdesc}

{{site.data.keyword.cloud_notm}} invests significantly in data center infrastructure. These investments include rolling out newer data centers and multizone regions (MZRs) designed to deliver a more resilient architecture with higher levels of network throughput and redundancy. For more information, see Locations for resource deployment.

Part of this modernization strategy is to consolidate select data centers. As this transition approaches, help is available to assist you in your migration to modern data centers. For more information, see Migrating resources to a different data center or FAQs for migrating resources to a different data center.

The following table shows the location with the associated data center that is set to close, and the recommended data centers to which you can migrate.

Location Data Center to Close Recommended Data Centers Migration Deadline
Dallas DAL09: POD3 and POD4 DAL10, DAL12, DAL13 4 March 2025
{: caption="Data center that is closing in 2025" caption-side="top"}

The following table describes important dates that you need to be aware of if you have services that run in the data centers that are set to close. You receive notifications if you have services in the data centers that are closing.

Date Data Center Migration Milestone
06 August 2024 Official announcements for all impacted customers in DAL09 - POD3 and POD4 datacenter
06 August 2024 No new account provisioning in impacted datacenter.
14 October 2024 Last date to provision services in impacted datacenter.
05 February 2025 Network maintenance DAL09 - POD3 and POD4. 10:AM US Eastern Time (14:00 GMT).
10 February 2025 Last date to submit migration assistance request.
04 March 2025 Last date to migrate before consolidation of DAL09 - POD3 and POD4 datacenter begins.
{: caption="Timeline for data center migration" caption-side="top"}