[BUG] Media not showing in preview in File App

[themitichris]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

After doing backup of config, data and db (borgmatic) and restoring in a new machine with same docker configuration, media won't show in preview. I can see them if I try to download or in Photos app.
In console I see this error
Viewer.vue:639 Could not open file /path/to/file.jpg TypeError: Cannot destructure property 'filename' of 'e' as it is undefined. at G (fileUtils.ts:88:23) at new K (file.js:35:12) at o.openFileInfo (Viewer.vue:725:1) at async o.openFile (Viewer.vue:631:1)

Expected Behavior

No response

Steps To Reproduce

Docker container 28.0.2-ls300 (latest)
Restore backup (data/config folder, mariadb)
All occ:maintenance commands to fix everything
Open a file from the App Files

Environment

- OS: Proxmox VM debian12, portainer

CPU architecture

x86-64

Docker creation

services:
  nextcloud:
    container_name: nextcloud
    image: lscr.io/linuxserver/nextcloud:latest
    restart: unless-stopped
    environment:
      - MYSQL_DATABASE=${DATABASE_NAME}
      - MYSQL_USER=${DATABASE_USER}
      - MYSQL_PASSWORD=${DATABASE_PASSWORD}
      - MYSQL_HOST=db
      - NEXTCLOUD_ADMIN_USER=${NEXTCLOUD_ADMIN_NAME}
      - NEXTCLOUD_ADMIN_PASSWORD=${NEXTCLOUD_ADMIN_PASSWORD}
    ports:
      - '8080:80'
      - '443:443'
    links:
      - db
    depends_on:
      - db
    volumes:
      - ${NEXTCLOUD_CONFIG_PATH_EXT}:${NEXTCLOUD_CONFIG_PATH_INT}
      - ${NEXTCLOUD_DATA_PATH_EXT}:${NEXTCLOUD_DATA_PATH_INT}

Container logs

[migrations] started
[migrations] 01-nginx-site-confs-default: skipped
[migrations] 02-default-location: skipped
[migrations] done
usermod: no changes
───────────────────────────────────────
      ██╗     ███████╗██╗ ██████╗
      ██║     ██╔════╝██║██╔═══██╗
      ██║     ███████╗██║██║   ██║
      ██║     ╚════██║██║██║   ██║
      ███████╗███████║██║╚██████╔╝
      ╚══════╝╚══════╝╚═╝ ╚═════╝
   Brought to you by linuxserver.io
───────────────────────────────────────
To support LSIO projects visit:
https://www.linuxserver.io/donate/
───────────────────────────────────────
GID/UID
───────────────────────────────────────
User UID:    911
User GID:    911
───────────────────────────────────────
using keys found in /config/keys
**** The following active confs have different version dates than the samples that are shipped. ****
**** This may be due to user customization or an update to the samples. ****
**** You should compare the following files to the samples in the same folder and update them. ****
**** Use the link at the top of the file to view the changelog. ****
┌────────────┬────────────┬────────────────────────────────────────────────────────────────────────┐
│  old date  │  new date  │ path                                                                   │
├────────────┼────────────┼────────────────────────────────────────────────────────────────────────┤
│ 2022-08-16 │ 2023-04-13 │ /config/nginx/nginx.conf                                               │
│ 2022-08-20 │ 2023-08-13 │ /config/nginx/ssl.conf                                                 │
│ 2022-08-20 │ 2024-01-03 │ /config/nginx/site-confs/default.conf                                  │
└────────────┴────────────┴────────────────────────────────────────────────────────────────────────┘
[custom-init] No custom files found, skipping...
[ls.io-init] done.

[github-actions]

Thanks for opening your first issue here! Be sure to follow the relevant issue templates, or risk having this issue marked as invalid.

[themitichris]

Update, same behaviour after update the original container from 27 to latest 28

[LinuxServer-CI]

This issue has been automatically marked as stale because it has not had recent activity. This might be due to missing feedback from OP. It will be closed if no further activity occurs. Thank you for your contributions.

[homerr]

You need to have the PUID and PGID variables set to allow the container to work correctly. I've just done a test run of this container (on Debian) with no issues.

[github-actions]

This issue is locked due to inactivity